Account Manager at Alternate Doors

Our Client is currently recruiting an Account Manager to be responsible for building new business relationships and expanding business opportunities.

Job Responsibilities

• Prospect, qualify, close and manage Huawei product sales.
• Develop and maintain a current account plan for each major client detailing their business and their key relationships, our current business with the client, and our plans to grow the business within the account.
• Build and manage a business pipeline to exceed set goals for revenue and contribution margin.
• Respond to tenders and RFQs, Order processing
• Understands the Huawei product solution in order to help lead a successful implementation.
• Helps develop implementation standards and ensures they are being followed.
• Manage relationships with clients during the project implementation process.
• Negotiate profitable contracts for Computech by proposing rates within target profit range.
• Build relationships with existing clients from supplier to business partner.
• Maintain service level with clients that exceed their expectations.
• Work with the customers to proactively identify and resolve potential issues
• Provides monthly and quarterly reports to proactively inform customer of overall account status, including ongoing service activities, recommendations for further risk mitigation, updates on incident solution and progress of upgrades and enhancements
• Leads preparation for customer quarterly business review
• Interacts regularly with the operations team at the customer site
• Assists in ensuring accuracy of service maintenance contracts billing
• Perform any other duty as assigned by the management.

Qualifications

• Bachelor’s degree in International studies, business management or Sales & Marketing is an added advantage.
• Kenyan who speaks Chinese language
• Minimum of 3 years’ experience in the sales IT industry