Facilities Officer at Commercial Bank of Africa Ltd (CBA)

JOB PURPOSE STATEMENT

To manage the maintenance and upkeep of banks’ premises across it network by ensuring SLAs, budget and quality standards are met in accordance to the banks procedures and policies.

KEY RESPONSIBILITIES

• Oversees and coordinates all CBA property and building maintenance, ensuring that maintenance requirements and requests are completed in a timely manner and manage the payments process 40%
• Working with stakeholders to assist with any maintenance matters and space planning requirements. 10%
• Preparation of scope of major repair works (BOQs, tendering, evaluation and making recommendations) 15%
• Management of Maintenance & Repair costs and provision of Reports–15%
• Consistency in adherence to and application of established policies, processes and tools to achieve optimal efficiency, compliance and cost containment for all Building & Equipment maintenance activities. 10%
• Support regional best practice initiative that leads to standardized approach to maintenance services. 10%

COMPETENCE REQUIREMENTS

• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
• Supervisory experience
• Technical skills to effectively perform building maintenance activities/tasks in a manner that consistently produce high quality of service.
• Knowledge and effective application of all relevant building equipment, operations, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance;
• Knowledge of relevant service providers and statutory guidelines relating to premises
• Planning and organizational skills
• Negotiation skills
• Problem analysis
• Decision-making
• Judgment
• Customer service orientation
• Adaptability
• Team work

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree preferably in Land Economics/Real Estate/Quantity Surveying/Construction/project Management/ or related fields.
• Minimum three years’ work experience in property and facilities management.
• Project management certification and experience will be an added advantage.
• Experience in developing and interpreting bill of quantities/ bill of materials.
• Sound knowledge of health, safety and environmental regulations.
• Hands on experience in constructionmaintenance and all facets of building operations