Cargo Team Leader at Kenya Airways

Job Description

Safe, secure deployment of resources to ensure cost effective delivery of specific services to comply with SLA’s and customer expectations.

Roles

• Timely planning  to ensure cargo handling within the scope of  service Level agreements of customer airlines and to meet customer expectations
• Deply resources to ensure cost effective service delivery to meet agreed SLA’s and productivity
• Accurate & timely communications in compliance with service level agreements and customer expectations to enable planning and control.
• Timely preparation of reports for management planning and control.
• Ensure safety & security of cargo operations is in compliance with relevant legislative/industry requirements
• Ensure a healthy working environment in accordance with relevant industry and legislative requirements for personnel working in cargo operations.
• Ensure conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines.
• Ensure consistent delivery of ramp services in accordance with SLA’s and customer expectations
• Ensure effective internal & external communications & reporting to facilitate planning and control
• Prepare and report accurately flight details on a timely basis, to enable cost effective service delivery and revenue management

Job Requirements           

• Relevant degree/professional qualification.
• Industry/Government of Kenya recognized qualification/certification.
• Communication/interpersonal skills.
• Supervisory/management skills.

Competencies

• Computer literate.
• Process awareness/analytical.
• Cost conscious.

Additional Details         

• Integrity.
• Leadership
• Team player.
• Service focused.
• Proactive/result orientated.