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The Independent Policing Oversight Authority (IPOA) was established through an Act of Parliament published in November 2011 to provide for civilian oversight over the work of the police in Kenya. The inaugural Board was sworn into office in June 2012. Vision: A robust civilian accountability mechanism that promotes public trust and confidence in the National Police Service. Mission: To conduct impartial and independent investigations, inspections, audits and monitoring of the National Police Service to prevent impunity and enhance professionalism in the interest of the public
The Database and Software Analyst main responsibility is system development (80%) on Microsoft Dynamics CRM, integration, maintenance, user training and support with a quarter or about (20%) being spent on database management. The position will be responsible to the Head of ICT.
Duties & Responsibilities
- Drafting software requirement documents after gathering user requirements;
- Working closely with the systems and network engineers.
- Actively participate in project lifecycle activities includingrequirements analysis, solution design, test plan development/execution, and deployment to production or live environment;
- Monitoring and maintaining CRM integrations including technical troubleshooting of APIs and source/target integration points, Microsoft SharePoint setup and management with ability to develop CRM custom workflow assemblies and plug-ins;
- Working collaboratively with end-users to troubleshoot, resolve dynamics CRM issues and execute end user training, acceptance testing as well as system’s technical and user documentation;
- Implementing xRM solutions on the Microsoft Dynamics CRM 2013, 2015 or 2016 platform with entity, security model and web services engineering;
- Database management on Microsoft SQL Server 2012/2014, performance tuning and connections, implementing disaster recovery strategies, database security, developing reports using reporting Services and structured query language (SQL) scripting;
- Integrating Microsoft CRM forms, screens, workflows, plugins and views, workflows and reports around the customer needs to address functionality and usability gaps;
- Resolving technical issues on Windows 2012/2016 servers
Qualifications
- Must be a citizen of Kenya.
- Meets the requirements of Chapter six of the Constitution of Kenya.
- Bachelor’s degree in any of the following; Information Technology, Computer Science/Engineering, Business Information Technology or Computer Technology from a recognized institution;
- Microsoft Dynamics CRM Certifications with experience is a MUST;
- Extensive experience in SDLC (Software/System Development Life Cycle) methodologies with 2+ years of proven experience in the development and administration of the latest MS Dynamics CRM platform (On premise or Online);
- 2+ years of experience using .Net development (VB.NET, ASP.NET, C# and SQL Server) and client-side technologies (JavaScript, HTML, CSS);
- A good understanding of standard networking protocols and components such as: HTTP(s), DNS, TCP/IP, ICMP, VPN, Active Directory, High Availability and Load Balancing;
- Experience in Public Key Infrastructure, IIS, Exchange, SRS and other related technologies to CRM;
- Experience in Microsoft SQL Server 2012/2014 database management
- Professional ICT qualifications including MCITP, CCNA and CISA are added advantages;
- Microsoft SQL, MySQL database administration and Microsoft Dynamics Navision certification are added advantages;
- A candidate must be a person of integrity, demonstrate excellent interpersonal skills and be a team player;
- Demonstrate high ethical standards
Interested persons who meet the above criteria are invited to send their applications by submitting the duly completed IPOA job application Form , updated CV, academic certificates, testimonials and the above specified clearances. Canvassing and incomplete applications may lead to automatic disqualification. Applications in a sealed envelope with the job reference number clearly marked should be received by the undersigned on or before Friday, 6th FEBRUARY, 2018.
Only shortlisted candidates will be contacted.
Applicants MUST note that they may be posted to serve in ANY of the following regional offices; Mombasa, Kisumu, Garissa, Nakuru, Eldoret (with a satellite office in Lodwar), Nyeri, Kakamega, and Meru.
The Chief Executive Officer
Independent Policing Oversight Authority
P.O Box 23035-00100
Nairobi.
IPOA is an equal opportunity employer.
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