Training Manager at Automobile Association of Kenya

Job Description

We are currently seeking for an experienced Training Manager to join our growing team. This position reports to the Head of Technical and Commercial Services, and is responsible for the effective implementation of training events and special projects throughout the Association. The role holder will oversee, design, develop, coordinate, and run the AA’S technical training programs.

Key Responsibilities

• Review, design and develop comprehensive programs for training for our customers.
• Select the ideal training methods or activities for a particular purpose and audience
• Market and promote training on defensive driving, fleet management, and transport management and so on to corporate clients in an compelling way that provides all necessary information.
• Conduct regular industry needs assessments, identifying gaps that need addressing
• Analyze and incorporate new training methods and techniques
• Develop and prepare educational/training aids and materials, as required
• Evaluate effectiveness of training courses and provide summary reports determining impact of training on the trainee’s skills and the organization’s corporate goals
• Providing input to strategic decisions that affect the functional area of responsibility.
• Ensuring development and adherence of annual training calendar and budget.
• Resolving escalated issues arising from operations and requiring coordination with other departments.
• Maintains quality service by establishing and enforcing organization standards.
• Managing, motivating, coaching, mentoring, monitoring, appraising and evaluating the training team with a view of developing a high performance team.

Requirements

• Bachelors degree in business, Education or other related field
• Trainer of trainer certificate will be an added advantage
• Automotive related qualification will be an added advantage
• Significant work experience as a trainer, coach, or training facilitator, preferably in a large corporate environment.
• Strong computer skills, including Microsoft Office proficiency; familiarity with web delivery tools
• Outstanding communication skills, both written and verbal
• Exceptional organizational skills, including the ability to handle multiple assignments and prioritize work
• Time management skills.