Business Development Officer at Uwezo Microfinace Bank

Job Description

BDO/UMFB/04/18

RESPONSIBILITIES

• Marketing and promoting uwezo mfb products and services to potential customers (Individuals, groups, chamas, companies e.t.c) who fits the organization profile. Keep up-to-date with potential loan markets and develop referral networks in order to locate prospects for loans
• Engage the clients to understand their financial needs which can be addressed by Uwezo Microfinance products
• Gather all the customer relevant information and compile all the documentations required for the loan application
• Conduct a basic evaluation of the customer’s suitability for the loan in line with UMB requirements.
• Discuss the repayment schedule which shall include loan period, interest, principal repayment, bank charges e.t.c to ensure that the customer understands the financial obligations they are entering in to with UMFB, and to help them work out their cash flows before making the decision of borrowing.
• After the basic evaluation, and establishing the customer’s suitability, fill in the loan application form together with the customer and ensure its accuracy and that the customer appends the signatures. Submit the loan application form, together with all the supporting documents to your immediate manager/Supervisor
• Be the liaison person between the customer and UMFB until the loan is processed and disbursed or otherwise communicated.
• Recruiting of new clients, opening of accounts and mobilizing deposits
• Handle any customer complaints and take appropriate actions and escalate where necessary to the immediate supervisor to ensure that they are timely resolved.
• Continually engage the clients to identify their new financial needs with the aim of maintaining and growing with them.
• Generating and submitting scheduled and adhoc reports.
• Continually conduct market surveys so as to understand the market and product trends, in order to determine the competitiveness of the company and also to recommend products and pricing reviews and new product development (To have a deep understanding of the industry and what drives it).
• Driving and managing market outreach promotional programs to create product awareness and cultivate business networks and customer relations to grow the portfolio Any other role assigned by the management.

Academic Qualifications

• Diploma/Degree in any field
• Minimum of 1 year experience in P2P direct selling with a success track record Well skilled in sales/marketing
• Excellent Communication and interpersonal skills Basic analytical and Computation of numbers skills
• Good negotiation skills
• Document handling and management skills
• Good customer service skills
• Passion for Growth
• Ambitious and a go getter
• Team player
• Creative and innovative
• Outgoing and social