BCS-Customer Development Director East & South East Africa at Unilever

Your Main Responsibilities: -

• Create One, high performing and integrated CD organization in country in line with principles of go to market organizational model and benchmark targets.
• Deliver on Annual Plan.
• Continuously improve Customer relations (profitability, growth of share, loyalty, satisfaction, etc.)
• Champion Joint Business Planning excellence.
• Champion Consumer / Shopper Insight excellence.
• Develop Regional and Global Customers based on shared Global and Local P&L responsibility to optimize footprint in these customers for total Unilever.
• Champion the turnaround of the country organization into a customer and shopper driven organization.
• Bring Win with Customer programme to live and lead continuous improvement of the capabilities of the CD team.
• Lead pilots of new innovative channels/ ways to get to consumers and bring successful pilots to maturity.
• Represent the company external in industry for a as agreed in regional context.

Skills, experience and qualifications: -

• 15+ years of business experience.
• Strong cross-functional understanding and experience.
• At least two or three leadership roles in Brand building or Customer Development, preferably in both at WL 3
• Proven People Management experience.
• Broad experience and proven track record working in different market conditions, for different customers and at local and regional level

Your Personal Power! :-

At BCS we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete.