Account Manager at Fanisi HR Solutions

Job Details

The main responsibility for the Account Manager is to lead, plan, direct and coordinate a defined scope of the company’s operations. He/she will manage a team including other managers. The Account Manager will have a sales target and will ensure client needs and expectations are met or exceeded. The Account Manager’s target client segmentation is corporate organizations.

Duties and Responsibilities:

• Responsible for managing team performance, productivity, efficiency and profitability.
• Fully responsible for a business portfolio of clients including sourcing the clients and managing all client operations.
• Project management – oversee all operational systems, processes and best practices that guarantee excellent client service. This includes overseeing multiple field teams.
• Lead business development initiatives and meet set sales targets.
• Responsible for preparing reports and proposals.
• Contribute towards the achievement of the company’s strategic and operational objectives.
• Involved in managing a team including taking part in recruitment, training and performance management.

Job Qualifications

• A Relevant Bachelors Degree with at least 5 years’ proven relevant work experience.
• Good ICT and project management skills.
• Working knowledge of budgets, forecasting and metrics.
• Good business development skills with proven sales experience.
• The successful candidate must have experience in the Marketing and Creative Industry.

Person’s Specifications

• Strong organizational, leadership and client service skills.
• Strong communication skills, high accuracy, detail oriented and methodological approach to problem solving.
• A strong problem solver, confident demeanor, able to represent company to client.
• Adequate knowledge of organizational effectiveness and operations management.
• Ability to effectively communicate with all levels of the organization.