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  • Posted: Jun 5, 2018
    Deadline: Not specified
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    Our mission is to deliver world-class financial services to the mobile generation. Life moves faster than the pace of bank queues. Your smartphone is making the world a smaller place-and a faster one. Branch is a for-profit socially conscious company based in San Francisco and Nairobi. We use technology to dramatically reduce the cost of delivering fin...
    Read more about this company

     

    Data Analyst

    Job Responsibilities 

    Reporting to the Servicing & Collections Manager, you are part of a team that interacts with borrowers, ensuring they understand their loan terms, are paying on time, and are receiving excellent customer service.

    Day-to-day duties include:

    • Using SQL, derive borrower data to send to debt collection companies.
    • Promptly respond to questions from debt collection companies.
    • Ensure that debt collection companies follow strict guidelines with regard to Branch standards.
    • Reply to any repayment/collection emails from customers.
    • Analyze collection and repayment trends.
    • Generate invoicing data for the debt collection companies and reconcile all invoices received.
    • Listing customers with CRB.
    • Clearing customers with CRB.
    • Identify gaps and areas for efficiency improvement areas in servicing and collection.
    • Analyze the effectiveness of our servicing and collection efforts and suggest improvements.

    Ideal Candidate 

    • You write your own SQL queries to derive relevant data from databases
    • You use Excel to summarize, report and present data findings
    • You are able to identify a problem, generate hypotheses and use data to provide solutions
    • You are comfortable working with large Data Sets

    Qualifications

    • Business/ Statistics/ Computer Science/Degree or their equivalent
    • Excellent command of SQL. You will be tested on your ability to write SQL queries
    • Excellent command of MS Excel.
    • You will be tested on Excel skills level
    • Excellent written and oral communication skills
    • Excellent Analytical skills
    • Highly entrepreneurial, comfortable with startups, ambiguity and taking initiative
    • Team player

    Method of Application

    Interested and qualified? Go to Branch.co on jobs.lever.co to apply

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