Membership Sales Manager at Flare Emergency Response

Job description

We are looking for a strategist, people person, and an extrovert. You are responsible for representing and selling Rescue to corporates and consumers. Rescue is our membership service and the way that you access the growing and extensive Flare network of first responders.

Ideally, you:

• Love and understand unbelievable service. Until everyone realizes our vision of providing life-saving services through Rescue, you aren’t happy. We believe only the best service is what leads to a sale and then converting someone into a loyal member.
• Only accept quality work from yourself and others. You take ownership of your work and pride in what you do and produce.
• Love being social and are energized by meeting new clients, members and engaging with the public. You draw people to you.
• Have a background. Have worked post-University for a minimum of 7 years and in business development, growth or sales. We want to hear about other experiences where you’ve exceeded growth targets, built a loyal customer following or done something equally as impressive.
• Have a network to sell into and an established presence in Kenya and the region.

Responsibilities:

• Grow the portfolio of corporate partners and individual households whom we commit to providing life-saving emergency services.
• Help define the customer journey and how we ensure it matches our vision and values from the point of awareness to selling to providing our services.
• Manage the day-to-day sales' process and quickly learn what is and isn’t working to adapt our strategy.
• Work with our Medical Dispatchers and Client Managment teams to ensure consistency throughout our service provision and promotion and to incorporate learnings and feedback.
• Represent the Rescue brand through meetings, and events.

Our Values

• Unity: at Flare, we believe that we are greater than the sum of our parts. Along with our ambulance company and hospital partners, and using the Flare technology, we can effectively service the entire country, guaranteeing better response times and better coverage than any one company could ever do alone.
• Integrity: we make a promise to our partners that we will always be transparent and remain committed to growing their businesses alongside ours.
• Excellence: at Flare we aim to make quality emergency care universal. We’ve made a lot of progress, but it will take grit, creativity, and an ongoing commitment to being better than yesterday - as individuals, as a team, and as a greater network of emergency response.
• Speed: in an emergency, every minute matters. It can save your life. We value speed in first response as much as in our day to day work.