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  • Posted: Aug 9, 2018
    Deadline: Not specified
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    The World Food Programme is the food assistance branch of the United Nations and the world's largest humanitarian organization addressing hunger and promoting food security.
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    IT Solutions Development Assistant

    STANDARD MINIMUM QUALIFICATIONS

    • Completion of secondary school education. A post-secondary certificate in the related functional area. University degree in Computer Science or engineering or other relevant field is highly desirable.
    • 1 or more years of total experience in object oriented design, development, testing and deployment of critical business applications, in a web/client-server environment.
    • 1 or more years of experience in gathering business requirements, business process mapping and defining functional specifications and business rules.

    ORGANIZATIONAL CONTEXT

    The position is found in the Country Office (COs), Regional Bureaux (RBs), and Headquarters (HQ).Supervised by the Head of Business Transformation and the senior lead developer, the incumbent will be part of the IT Solutions team.

    JOB PURPOSE

    The incumbent will work with requesting units and end users to map business processes, identify key functionality and stakeholders, develop rapid prototypes and create requirements documentation.

    KEY ACCOUNTABILITIES (not all-inclusive)

    Responsibilities

    • Engage with other units in the office to obtain requirements for projects.
    • Track progress of projects for the IT Solutions team.
    • Create business process maps as part of requirements gathering activities.
    • Provide support for existing applications
    • Provide support for Microsoft Office 365 application

    Activities and Deliverables

    • Participate in IT Solutions meetings;
    • Schedule and meet regularly with Kenya Country Office units to update on projects and formulate plans.
    • Configure Office 365 components to produce solutions for requesting units;
    • Gather business requirements and translate into use cases.
    • Create requirements documentation, project plans and business plans.
    • Create change requests for existing applications.

    4Ps CORE ORGANISATIONAL CAPABILITIES

    Purpose

    • Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
    •  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
    •  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
    •  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

    People

    • Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
    •  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
    •  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
    •  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

    Performance

    • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
    •  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
    •  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
    •  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

    Partnership

    • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
    •  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
    •  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
    •  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

    Method of Application

    Interested and qualified? Go to World Food Programme (WFP) on career5.successfactors.eu to apply

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