IT Projects Officer - Planning, Resourcing And Reporting at Techsavanna Technology Limited

Reporting To: IT Reporting Manager

Direct Reports: None

Tenure: Contractual

Role Purpose: Planning, tracking and reporting on IT resources, projects and performance.

Key accountabilities:

• Develop and maintain the resource management plan by identifying resource requirements and obtaining commitments from internal, external, and procured sources to complete all project activities.
• Maintain project time estimates in order to determine and define project baseline, schedule.
• Develop a formal and comprehensive resourcing dashboard showing project progress against resource utilization.
• Manage project progress by obtaining data from various sources as project managers, business units, project data repositories, and delivery & engagement managers.
• Onboarding and release of project resources by following appropriate organizational procedures in order to optimize resource utilization.
• Collaborate with the project teams and management to report on projects, performance and resources utilization with periodic reports
• Manage any relevant team and departmental reporting requirements on operations, planning and products delivery.
• Participate in performance management of human resources and evaluation to delivery objectives
• Self-Driven individual with proactivity in responsible execution.

Business Competencies

Working with Others

• Identifies people’s needs, interests and motives to be able to place them in the right projects for better resource and skill utilization.
• Pro-actively adapts own style and approach to build rapport, and work with others more effectively
• Builds and maintains strong relationships and networks

Operational Excellence

• Targets effort and resources on high-value, high impact activity
• Focuses on achieving maximum performance and driving continuous improvement
• Thinks about processes and problems cross-functionally and end-to-end
• Uses knowledge of people, technology, process, systems and policy to solve problems

Creativity and Innovation

• Finds creative ways to exploit opportunities and solve problems
• Takes risks and pushes what is possible
• Experiments with unorthodox approaches

Business Know How

• Uses data and research to make decisions that are competitively and financially robust
• Balances current and future needs
• Thinks and acts like an owner of the business
• Acts in line with legal, regulatory, professional and ethical standards

Working with Change

• Responds flexibly to changing situations
• Manages the business and people aspects of change to drive performance

Project and Program Management

• Schedules activity and identifies resource needs, dependencies and synergies
• Evaluates progress, mitigates risks and addresses issues

Functional Competencies:

Working With Partners

• Work closely with PMO office on resource and project planning.
• Work closely with Delivery and Engagement managers on resource and project planning
• Monitors operational performance using tools, systems and working with consultants on site

Qualifications

• Bachelor in Management, Computer Science, IT or Project Management.
• Certificate in project planning/project management expertise or PRINCE 2 or PMP will be an added advantage.
• 3 years’ experience as an IT analyst and|or project management in a busy IT environment
• Planning and organization – Perfectionist.
• Experience as a projects team member in a large project preferably an IT project.
• A good understanding of managing projects in a changing business environment.
• Experience in providing administrative and project support.

Key performance indicators:

100% adherence to the following:

• Management of record of all 200+ departmental projects and detailed status
• Management of people resourcing of 200+ team members
• Management of resources distribution across delivery streams as relates to the business.
• Production of statistical reporting on projects, resources involved, resource workload, project KPIs
• Tracking of team performance KPIs on operations, planning and products delivery.
• Management of Skillset per resource compared their project output from quality and speed prospective
• Production and documentation of resource requirements.
• Production of project staffing management plans and organization charts.
• Assignment of roles and responsibility assignments for staff- resource matrix.
• Pipeline and capacity management.
• Sharing dash boards weekly showing our progress against project delivery and resource utilization
• Timely identification of resourcing gaps and provide mitigation.
• Table creative modelling techniques for perspectives view on departmental status and projections for performance optimization
• Delivery of performance and development reviews against each staff and recommending data acquisition techniques.