Sales Executive at National Council of Churches of Kenya (NCCK)

SUPERVISOR: Resort Manager

DUTY STATION: Jumuia Conference and Country Home Limuru

Duties and Responsibilities:

• Deliver monthly sales targets for specific market segments set by the Manager.
• Develop and maintain   information on business intelligence mainly focusing on consumer preferences, buying patterns, budgets and recommendations for growth.
• Feed and update booking system on a daily basis, recording and confirming all necessary changes.
• Develop and maintain good relationships with all clients with the aim of developing a loyal repeat client database.
• Produce weekly sales report on clients visited, new business sourced , debts collected and complaints received. In addition, produce a monthly summary sales report, reflecting total income generated.
• Participate in various trade fairs, workshops and seminars as required by the Manager.
• Perform any other duties that as may be assigned by management from time to time by your supervisor.

JOB SPECIFICATION AND OTHER INFORMATION RELATED TO THE JOB

Level of Education/Academic Qualification

• Kenya Certificate of Secondary Education (KCSE)
• Diploma in Sales and Marketing

 Specialized Training/Professional Qualifications

• Diploma in any other related area.

Other Competences:

• Driving license and competence
• Very smart appearance
• Mature and courteous
• Strong interpersonal skills and inter-cultural orientation with appreciation of different cultural and religious backgrounds of guests.
• Good communication skills with good command of English and Kiswahili
• Well developed database of contacts and social networks
• Ability to handle all complaints with tact, courtesy and initiative
• Good knowledge of potential source markets for the hotel industry and target sales activity mechanisms.

Relevant Job Experience

• Must have worked in a similar position for at least TWO years.