ICT Manager at KCA University

Job Objective: To develop, Deploy and Support ICT infrastructure.

Duties and Responsibilities:

• Provide leadership and technical direction for the department;
• Prepare tactical and operational plans for the ICT department to ensure that all ICT tools processes and systems are in place to meet the ICT requirements;
• Plan and Coordinate all IT functions in the University and ensure all campuses are provided with required ICT facilities.
• Develop, document and revise system design procedures, test procedures and quality standards;
• Establish efficient and effective ICT systems in the University;
• Integrate ICT into Universitys’ operations and institutionalize automated systems for performance management;
• Establish and implement effective ICT risk management security and data recovery strategies of the University;
• Plan to minimize the risk of data loss, breach of privacy and confidentiality for the University;
• Coordinate, monitor and evaluate ICT programs activities and implement ICT projects within the organization;
• Prepare ICT status reports and ensure that professional standards and guidelines are adhered to;
• Undertake periodic review of the ICT system projects and procedures and recommended improvement;
• Coordinate development review and update existing policy regulations on ICT management;
• Prepare and execute medium plan and annual budget for the ICT department;
• Plan, Manage and control the activities of ICT User Support Administrators, Labs Administrators and the Service Desk;
• Manage the expectations and schedules for ICT resolution activities;
• Provide technical computing advice and solutions to user problems
• Maintain and active awareness and knowledge of new computing service developments;

Qualifications and Experience

• Masters Degree (Computer Science/Information Communication)
• BSc (Technology or Electronics Engineering or Equivalent qualification)

Professional Qualifications;

• Navision Certification, Database Certification

Other Skills and Competences

• 5 to 6 years’ experience ,3 of which should be at a supervisory level
• Excellent analytical skills;
• Excellent report writing skills;
• Demonstrate supervisory skills;
• Exceptional communication and interpersonal skills;