FMCG Sales Manager at Corporate Staffing

Responsibilities

• Ensure the maintenance of productive relationships with all company distributors and institutional customers
• Address and close customer issues escalated within required turn around time
• Routinely visit and drive engagement with the distributor and institutional customers
• Manage customer performance and reward programs as required
• Provide stewardship and direction to sales reps and salesmen to enable target achievement
• Training and development of direct reports to ensure sales team is equipped to deliver including training and onboarding of new sales recruits
• Manage performance of sales reps and salesmen to drive productivity
• Ensure optimal staffing levels in the sales team to effectively cover sales operations in conjunction with sales supervisor
• Monitor salesman and customer credit levels to ensure zero loss of sales revenue
• Manage abnormal instances of credit and crates outstanding and take corrective action
• Monthly planning of sales volume and setting targets for respective routes and accounts in conjunction with salesmen and sales reps
• Achieve set weekly and monthly targets as per plan
• Achieve sales volume targets as per product mix required to maximize revenue
• Verify and approve the reward scheme (bonus) attainment for the sales team
• Identify and award sales reps selected for monthly incentive
• Conduct full sales departmental meeting to evaluate past months performance, resolve any issues and cascade the plan & targets for the coming month.

Qualifications

• Degree in a Business related field of study
• Minimum of 5 years’ sales experience
• Sales experience in the manufacturing industry is desirable.
• Experience in value selling.
• Ability to influence and engage internal resources for the benefit of the customer whilst maintaining the interests of the company
• High intellect with an ability to communicate at all levels
• Show high energy levels, a strong work ethic with a sense of urgency, and understand the complexity of the sales process.
• Ability to travel frequently (multiple times a month) within the region (outside of Kenya) to visit customers, understand their exact requirements and progress business.