Chief Commercial Services Officer at Kenya Ordnance Factories Corporation

The Chief Commercial Service Officer shall report to the Corporation’s Commercial Services Manager and will be responsible for supervision and effective Management of KOFC Marketing and sales operations.

Responsibilities

• Formulate, review and implement policy on sales, distribution and marketing of the Corporation’s products and services.
• Plan, develop and implement KOFC sales strategy and customer retention and development within the agreed budget and time scales.
• Plan, develop and implement KOFC sales promotion programs including visits and trade shows within the agreed budgets, timescales and in compliance to the business plan.
• Formulate and implement credit control regulations and procedures regarding sales and marketing according to the Corporation’s standard financial controls and statutory regulations.
• Manage external sales and marketing agencies and ensure their activities meet the Corporation’s targets of sales volume, product mix, budget and timescales.
• Plan and carry out market research, competitor and customer surveys within the agreed budget and timescales.
• Plan and carry out direct sales and marketing activities, so as to maintain and develop sales of the
• Corporation’s product range and services to local major accounts and international markets in accordance with the business plan.
• Monitor, control and report on results of sales and marketing programs and activities and corrective measures taken to ensure that achievements of marketing objectives are within the designated budget; and provide relevant information for management decision.
• Prepare, negotiate and sign performance contract with the Commercial Services Manager and cascade to employees within the Department.
• Training, appraisal, motivation and resolving of personnel grievance within supervision.

Terms of Service and Remuneration

Terms of Service: Permanent, subject to a maximum Probation period of 12 months, effective performance and delivery of set targets.