Health Records and Information Officer (HRIO) at Shining Hope For Communities

Rank: Supervisor / Assistant / Facilitator

Grade: G4

Section: Member / Client Services

Department: Health

Location / Work station: Kibera

Working Hours: Monday – Friday | 8.00 AM – 4.00PM, 2 Saturdays a month

Reporting Relationships

Reports to: Clinic Manager/ Satellite Clinic Coordinator

Direct reports: N/A

Job Purpose: To be responsible for maintaining patient records and statistics and responding to requests for medical records.

Key Responsibilities and Job Dimensions

Responsibilities

• Provide quality and timely health information.
• Ensure disclosure, confidentiality, security and exchange of health records and information.
• Collect, compile and store health information data from the facility.
• Process, examine and summarize the data into meaningful weekly, monthly, quarterly and annual reports.
• Conduct on – job training for other staff/mentorships in the facility.
• Identify gaps and suggest ways of improving records and sharing of program data.
• Design and review monitoring and evaluation tools used by the program sectors.
• Convert hardcopy data into the system.
• Interpret and disseminate data to relevant stakeholders.
• Compile bio-data for patients.
• Trouble shoot and maintain health systems.

Job Competencies (Knowledge, Experience and Attributes / Skills)

Academic Qualifications

• Diploma or above in Medical Records Information Technology, preferably from KMTC

Professional Qualifications: N/A

Other required qualifications (unique/job specific)

• At least 2 years’ working experience in a busy health care facility,(experience in working with Hospital Management Information System will be an added advantage)
• Knowledge of SHOFCO policies and personal contribution to the realization of the program targets/plans

Functional Skills:

Behavioral Competencies/Attributes:

• Documenting facts
• Interpreting data
• Managing tasks
• Producing output
• Upholding standards
• Team working
• Establishing rapport
• Following procedures