Associate Business Manager/Business Manager at Tally Solutions

What will you be doing?

• To create and execute business plan of the region along with the partners and to drive business growth for partners
• To ensure 100% adoption of our product in the defined markets and be responsible for the customer satisfaction and reputation of our products in those regions
• Create market awareness through events and handle Partner Support function for the region
• Co-create the business plan along with the partner and team members to ensure success of the region. These activities may include doing events, doing trainings, one-to-one meetings with customers, implementations, participating in forums, maintaining relationships, doing partner support etc.
• Ensure customer adoption and satisfaction through trainings and enabling support functions
• Ensure escalations are handled appropriately and timely solutions are provided to customers
• Conduct regular Tally Knowledge Camps and Tally Awareness Camps for customers and their references
• Learn how our product needs to capture 100% of the market. Ensure relevant product feedback is communicated to the R&D team
• To be responsible for periodically enabling all the partners on the usage of product to increase product adoption across region & customers
• Conduct OJT and classroom training on product for partner resources
• Participate in selection of partners and setting individual goals
• Enable partners on understanding Tally CRM and how to take maximum benefits out of the same
• Work with a set of TPs to ensure that planned targets are achieved
• Conduct regular reviews with the team and Regional Head and take correction measures
• Work with partners for long term growth and assist them in conducting all lead generation activities
• Work closely with Tally Marketing team to assist partners with all collaterals and designs

Who are we looking for?

• Bachelor’s Degree in business, marketing, accounting or a related discipline
• Good product and domain knowledge
• Good understanding of the marketing theories and concepts
• Good understanding of the organization’s policies and processes related to customers and partners
• Good knowledge of MS - Office and other similar productivity tools
• Fair understanding of the technology landscape
• Excellent presentation, listening and consulting skills are vital, and should be able to process a wide range of information and communicate it clearly to the partner
• Excellent communication skills (English)
• Good sales and negotiation skills
• Public Speaking and customer orientation skills
• Good planning and prioritizing skills to manage a varied and pressurised workload while focusing on the "Big Picture"
• Empathetic – understands partners’/customers’ needs and suggests appropriate solutions
• Self-motivated, quick learner and enthusiastic
• Extrovert and outgoing, gets along well with wide variety of people
• Doer or ‘get things done’ type of attitude
• Interested in Technology and keeps up to date on consumer and business technology