Community Outreach Worker-Refugee at HIAS Refugee Trust of Kenya

Vacancy Notice No. HRTK/KEN/CW/02/19

Language: Somali/Oromo

Reporting to: Counselling Psychologist Country: Kenya

Main Duties & Responsibilities

• Assist in the identification of vulnerable refugees in the community in need of targeted assistance and other interventions offered by HIAS including the provision of direct assistance to refugees in the community Assist with the translation for refugees in the community during assessments, home visits, counseling sessions and other activities as may be required.
• Assist in internal referrals for appropriate intervention for vulnerable refugees in the community
• Conduct external referrals of refugees to the appropriate partners for services beyond the scope of HIAS. Attend UNHCR meetings as community leaders and relay information to the larger refugee community.
• Monitor incidences the community such as police arrests, harassments and other matters of concern within the community and report to HIAS and other relevant partners.
• Provide support to caseworkers in the tracking of individual cases and updating progress/status.
• Facilitate peer to peer discussions and other community engagement events organized for the purpose of creating awareness and disseminating of information to members of the community
• Assist in the mobilization of community members for group therapy, support groups, community forums and sensitization campaigns in the communities
  Accompany social workers for home visits, and conduct follow-ups visits and provide feedback reports to the social workers.
  Provide weekly and monthly reports and data to the head of office highlighting individual performance, progress against targets, any outstanding issues of interest/concern and highlighting the needs of the clients. Attend regular staff meetings, trainings, monthly supervision and other meetings as required and ensure regular personal development.
• Attend to clients at the front desk on the days assigned
• Perform other related duties as assigned

Job specifications

• Must be a Refugee proficient in Somali language. Proficiency in Oromo language will be an added advantage.
• Basic literacy and numeracy skills.
• Should be well integrated to the dynamics and needs of members of the refugee community within their areas.
• Good working knowledge of the community needs and gaps
• Ability to work with members of the community with little or no supervision
• Computer literate
• Strong communication and interpersonal skills
• Strong counselling skills
• Strong training skills in community development and working with Persons with Specific Needs will be an added advantage.
• No less than two years work experience, including at least 1 year working with the refugee community, preferably with an NGO.