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  • Front Desk Officer at Ufanisi Digital Media

  • Posted on: 15 March, 2019 Deadline: Not Specified
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  • We offer a trusted, reliable and cost-effective online marketplace for the widest range of quality vehicles. We do not sell cars directly but, offer a state-of-the-art advertising medium for users to buy and sell their cars, vans, bikes, trucks and other vehicles. For car dealers, importers and individual sellers we provide a huge reach of serious buyers. We host a dedicated community of people who love cars, while still supporting even the first-time buyer in their purchasing decision.

    Front Desk Officer

     

    Job Description

    The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

    Responsibilities:

    • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    • Greet and welcome guests
    • Answer questions and address complaints
    • Answer all incoming calls and redirect them or keep messages
    • Receive letters, packages etc. and distribute them
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs
    • Take up other duties as assigned (travel arrangements, schedules etc.)

    Requirements:

    • Proven experience as front desk representative, agent or relevant position
    • Familiarity with office machines (e.g. fax, printer etc.)
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Strong communication and people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation
    • High School diploma; additional qualifications will be a plus

    Method of Application

    Interested candidates should send a cover letter specifying how they meet the person specification and a CV (no more than 3 pages) to us.

    Only Shortlisted candidates will be contacted

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