Sales Attendant - Re Advertisement at Hotpoint Appliances Ltd

The Management wishes to invite applicants with requisite qualifications to fill the position of a Sales Attendant that has arisen within the company.

Those who had applied for the earlier advert need not apply.

Place of work: Retail Outlets – Nairobi

Department: Retail

Reporting to: Retail Head

Role Purpose: Responsible for welcoming customers, learning product information, selling merchandise, maintaining the displays and assist customers by providing the customers with a great shopping experience.

Duties and Responsibilities

• Ensure personal presence on the floor and aid customers in locating merchandise.
• Take customers through all products and provide maximum information.
• Direct and escorts customers to the item testing area or to the cashier.
• Close the sale at minimum discount and peruse through the sales/delivery notes.
• Provide customer feedback on completion of the sale.
• Ensure that the section is fully stocked and arranged in the sales area in an orderly manner.
• Ensure all stock under your custody is balanced monthly.
• Follow up on payments from customers based on report received from Credit Control.
• Any other duties as may be assigned from time to time.

Qualification

Critical Knowledge, Skills & Experience:

• Diploma in Sales & Marketing or related field.
• At least 2 years’ experience in a sales environment preferably in retail.
• Must be friendly with a pleasant and engaging personality.
• Should be physically fit as the job requires standing most of the day and the individual may be required to lift large amounts of stock.
• Should be cooperative and understand customer needs and wants after a brief discussion with the customer.
• Should be of a smart appearance and articulate.
• Basic computer skills of excel and emails.
• Good selling skills.
• Good organization skills.
• Good negotiation and influencing skills.
• Good interpersonal skills.