Chief Manager - Logistics & Service Management at Kenya Revenue Authority (KRA)

Grade: KRA – 7

Department: Corporate Support Services Department

Division: Facilities & Logistics Services

Location / Work station: Times Tower – Nairobi

Supervisor: Deputy Commissioner – Facilities & Logistics Services

Supervisee: 

Direct Reports: Managers (Transport Logistics, Service Management & Contract Coordination)

Indirect Reports: F&LS Regional Transport Logistics Managers, 

Job summary:

Primary responsibilities include management of all Logistics and Transport services, Outsourced services and F&LS ancillary services. 

• Provide efficient transport logistical support to the Authority.
• Ensure regular inspection and maintenance of vehicles and related equipment.
• Coordination of outsourced services and adherence to SLAs.
• Formulation and enforcement of strategies, policies, procedures and Unit’s work plan.
• Providing technical and managerial support to the Unit’s staff.
• Effective management of administrative services (insurance, cleaning, courier, catering, parking, telephone services among other ancillary services.
• Ensure compliance with relevant statutory regulation
• Training and development
• Performance management of the Unit’s staff
• Any other responsibilities assigned.

Academic and Professional qualifications

• A Degree in Logistics, Mechanical Engineering or Business Management
• Membership of a relevant professional body.

Relevant work experience required

At least seven (7) years’ experience in managing logistics operations and administrative services in a busy public or commercial environment.

Skills/Competencies required

• Ability to provide strategic leadership
• Knowledge on Logistics & Transport
• Project/Operations management.
• Ability to carry out financial and technical appraisal of projects.
• High levels of commercial acumen.
• Ability to build and maintain relationships with third parties and staff – stakeholder engagement.
• Good communication and customer care skills