System Functional Consultants at Attain Enterprise Solutions Ltd

DEPARTMENT: Implementation

REPORTS TO: Head of Implementation and Support

QUALIFICATIONS

• Bachelor of Commerce with CPA Part II qualification 

Experience:

• 1-2 years’ experience as either an ERP implementer.
• Experience with Microsoft Dynamics NAV and or AX an added advantage

DUTIES AND RESPONSIBILITIES

• Collect user requirements from the client
• Document business processes and work flows
• Provide the link between the Developers and the Client
• Provide Quality Assurance of the developed systems
• Provide end user training
• Provide post implementation support to end users
• Prepare weekly targets and reports and give the latest status of their work
• Escalate implementation and support issues on time to the supervisor or any other manager

SKILLS

Soft Skills

• Proactive
• Good interpersonal skills
• Up-to-date with current trends in technology
• Creative problem solving and conflict resolution
• Inquisitive
• Customer Service and Public Relation skills
• Clear communicator (written and verbal) 

Functional/Technical Skills

• Good knowledge of Accounting
• General Business processes analysis, interpretation and modeling skills
• Good understanding of implementation methodologies e.g. Sure Step Methodology
• Excellent documentation Skills
• Knowledge and hands on experience of at least one Accounting Software 

Additional Skills

• Should have self-discipline
• Should be highly motivated and energetic