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  • Posted: Jun 28, 2019
    Deadline: Jun 28, 2019
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    Why choose Solarcentury? Put simply, because we’re one of the world’s most trusted, respected and long-standing solar companies. In fact, we’ve been around since the early days of the solar industry. Founded in 1998, we’ve been part of the evolution that has made PV the attractive investment it is today. We’ve put solar on more ...
    Read more about this company

     

    Operations and Maintenance Manager

    Job Description

    Solarcentury builds and operates large installations of photovoltaic power plants which are expected to perform for 20 years or longer. It is responsible for looking after the performance of the installations once they are constructed and retains a team of field service engineers in the UK with responsibility for the safety, quality and timeliness of maintenance and fault rectification activities across our portfolio of sites.Only applicants living and eligible to work in Kenya with the experience and skills listed below will be considered for this role.

    The O&M Manager role is to manage this team, ensuring that their activities and the activities of our subcontractors are fully in line with our responsibilities under the relevant O&M contracts, and that the relevant information reported back from site (visit reports, ticket resolutions etc.) giving the Solarcentury Service team full visibility of what has happened on site and the client full confidence in the professionalism and quality focus of the service they are receiving.

    The role is also to provide engineering leadership in matters requiring technical escalation – whether that is complicated faults arising during service, or potential disputes with clients during the FAC process over what does and does not constitute a defect.

     

    Some figures that will be measured

    • O&M Availability %
    • O&M Actual vs Guaranteed PR%
    • O&M Performance Liquidated Damages
    • Average costs of HV/LV maintenance per MWp
    • O&M EBITDA

     

    Key activities and responsibilities:

    The role is to make sure Solarcentury O&M sites are expertly maintained to the satisfaction of the client. Specific responsibilities will include:

    Managing operation and maintenance of multiple solar PV sites across several African jurisdictions to ensure:

    • full scope of responsibilities under the relevant O&M contracts is met including regular (monthly, bi-annual/annual) maintenance and FAC testing and certification
    • site availability and PR at or above target levels is maintained
    • sites are kept in excellent shape (monthly PPM)
    • site safety is maintained
    • effective communication back to UK O&M and engineering team for support/guidance

     

    Subcontractor management:

    • Procuring subcontract resource as required to fulfil additional works including contract negotiation and organizing payments
    • Managing subcontractors and intervene to address any issues of underperformance
    • safety standards and quality of works by subcontractors are maintain.

     

    Providing technical leadership for field activities:

    • Taking responsibility for investigations/ on major site issues and incidents, ensuring that the analysis is performed in a calm and structured manner, and appropriate conclusions made and then actioned
    • Co-ordinating, reviewing, editing and approving technical reports
    • Ensuring SCADA tools being fully and effectively used to assist such investigations
    • Reviewing and advising on intervention plans for target under-performing sites
    • Supervising field service engineers in efforts to tackle systemic site issues and reduce performance LDs.
    • Feeding back improvement opportunities to the design engineering team.

     

    Site performance monitoring and reporting:

    • Monitoring site performance on a twice daily basis – including organising provision for weekend monitoring
    • Compiling and distributing monthly performance reports to all clients

     

    Billing and payment:

    • Coordinating monthly billing and collection of funds
    • Organising quotes and Purchase Orders as required for Additional Works
    • Control of funds collection according to contractual requirements/timelines and cessation of works if non-payment issues arise.

     

    Client liaison and dispute management:

    • Being main point of contact with all O&M clients
    • Managing client issues and disputes and find appropriate resolutions as required e.g. providing technical leadership on PAC/FAC disputes with clients.
    • Managing client adherence to O&M contract responsibilities

     

    Africa O&M hub development:

    • Aligning African O&M department with the UK O&M team’s operating procedures and data analysis
    • Employing additional O&M staff as required to meet Africa team’s expansion

     

    Qualifications and experience:

    Essential

    • Degree educated in a relevant discipline
    • Both LV and HV qualifications and experience
    • Expert understanding of SCADA hardware/network/software
    • At least 4 years of engineering experience in a solar PV operations environment.
    • At least 2 years of team management experience.
    • Proven experience in problem solving in an engineering environment and the ability to deliver effective, long-term solutions.
    • Excellent understanding of large scale (>1MW) solar technology, industry practices and performance measures
    • Excellent understanding of hybrid (PV + BESS + gensets etc.) systems, industry practices and performance measures
    • Able to perform, prioritise and remain calm in a time pressured, busy environment
    • Able to represent SC in front of the customer
    • Experience of controlling and managing multiple suppliers
    • Excellent understanding of safety standards, especially electrical safety

     

    Desired

    • Service Management or Project Management qualification. A-level / equivalent qualifications – mathematical or technical courses.
    • Experience using trouble ticketing / remedy systems. Project office work – tracking project plans, recording updates from suppliers, tracking costs.
    • Good understanding of remote monitoring systems and data collection
    • Contract management experience

     

    Useful

    • Solar engineering design experience. Asset management training or experience.
    • Experience in construction of solar parks
    • Budget-holding experience – being accountable for costs against a budget.

    Method of Application

    Interested and qualified? Go to Solarcentury on www.linkedin.com to apply

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