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Nokia Corporation, stylised as NOKIA, is a Finnish multinational communications and information technology company, founded in 1865. Nokia is headquartered in Espoo, Uusimaa, in the greater Helsinki metropolitan area.
Job description
This role is for a SME(Subject Matter Expert) in CS Core to assist the Operations Director in delivering one of our Global Managed Service accounts in Africa, and assist in leading delivery excellence and improving the delivery to best in class CS support in Managed Service. With a combination of multivendor technologies, delivery teams based both on site and offshore in multiple countries, you will have the chance to be part of delivery improvements across multiple countries, set up best practices and driving performance across teams, improving SLAs.
Key Responsibilities
Skills & Competencies
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