Laundry Supervisor at Kenyatta University Teaching, Referral & Research Hospital

Ref: DCASLA/KUTRRH/13

Department: Hospital Administration

Section/Unit: Hospitality Services

Reports to: Executive Housekeeper

Direct Reports:

1. Tailor
2. Launderer

Job Purpose

Reporting to the Executive Housekeeper, the Laundry Supervisor job exists to coordinate, direct and supervise laundering and tailoring services at the KUTRRH.

Responsibilities

• Prepare work-plans and schedules, allocate work to laundry staff and set laundry production goals in the hospital.
• Ensure, through the procurement office, the availability of tools, equipment and materials required provide laundering and tailoring services and manage their inventory in the hospital.
• Ensure that public health and sanitation policies and procedures are appropriately adhered to, especially while handling septic clothing, in the laundry unit of the hospital.
• Ensure that linen and other clothing materials are laundered in accordance the manufacturers’ instructions and specifications, for use in the hospital.
• Ensure that all wards and other medical units are well supplied with quality linen and other clothing materials in the hospital.
• Collaborate with other supervisors in the hospitality section to ensure that overlapping hospitality services are properly taken care within different units of the hospital.
• Inspect and ensure that laundry equipment are in condition, report any malfunction to the engineering unit, in order to readily provide laundry services in the hospital.
• Take linen orders from the Nursing Officers in-charge of Wards and other units and prepare the ensure preparation of the same by the tailors in the hospital.
• Take uniforms and other fitting orders from end users and ensure that the tailoring staff prepare it accordingly in the hospital.
• Interpret specifications, analyze charts, work orders, production schedules, and other records and reports to determine production requirements, record and report the same in the hospital
• Perform basic human resource process such as recruitment of casual staff, manage their timesheets, performance and disciplinary in the hospital
• Supervise laundry staff together with their work in order to ensure that they operate within the established standards and that their work meets the expected quality and quantity in the hospital.

Qualifications

• Diploma in House-keeping, or other Hospitality Services from a recognized institution.
• At least three years’ working experience as a Laundry Supervisor in a reputable organization.
• Computer literate
• Knowledge of hospital operations
• Knowledge of professional standards

Soft skills required for the job:

• Communication skills
• Leadership skills
• Organizational skills
• Observation skills
• Sense of cleanliness and orderliness