Intake Counsellor at HIAS Refugee Trust of Kenya

Vacancy Notice No. HRTK/KEN/IC/07/19

Job Summary

HIAS seeks to recruit an Intake Counsellor; the incumbent will be expected to contribute towards meeting the departmental goals, aimed at promoting resettlement as a durable solution for the most at risk refugee populations.

Main Duties & Responsibilities

• Prepare individual case files for clients, complete intake forms and ensure proper filing of individual case files for resettlement consideration;
• Report to the Resettlement Manager progress of set indicators on a bi-weekly basis
• Conduct individual counselling to clients on the HIAS internal resettlement process and HIAS anti-fraud policy;
• Attend case counselling sessions for individual clients with the aim of providing clients with timely and accurate feedback on the status of their cases;
• Prepare Resettlement Referral Forms and send to the Resettlement Manager for review;
• Conduct follow up for cases referred to external referral partners and provide timely updates on the status of the follow ups;
• Fill in requisite resettlement forms for third countries;
• Facilitate and participate in trainings on resettlement and anti-fraud, development of Information, Education and Communication (IEC) materials on anti-fraud and resettlement case processing;
• Maintain a database and an individual case management strategy for cases under resettlement consideration;
• Perform other duties as and when required

Job Specifications

University Degree in Law, International Studies and/or related studies.

Skills & Competencies

• Proficiency in English and Swahili
• Computer literacy a must - knowledge of MS Office required;
• Strong advocacy, research, capacity building, analytical and report writing skills;
• Strong coordination, communication and interpersonal skills;