Digital Services Head - North East Accounts at Ericsson

Drive Digital services domain sales and delivery for North East Africa customer accounts by supporting the KAM organization with business development and domain specific sales activities securing that Ericsson is perceived as a preferred partner. Work on strategic level identifying leads and opportunities. Also, will be responsible for P&L related accounts from Digital services.

Tools & Resources

CRM 360, Premium, Verdi, CLM, CS Contract Renewal Handbook

Behavioral Competences

• Applying Expertise & Technology
• Coordinate team of colleague assigned for specific accounts
• Relating & Networking
• Formulating Strategies & Concepts
• Entrepreneurial & Commercial Thinking
• Persuading & Influencing
• Delivering Results & Meeting Customer Expectations

Applicable process connected to Job Role

Sales Process and Service Delivery Process

Qualifications and Experience

• University degree in Business or Engineering, Master’s degree would be advantageous or equivalent working experience.
• Minimum 8 to 10 years’ experience from Sales
• Change Management and Transformation skills
• Portfolio expertise in area of responsibility

What’s in it for you?

With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.

Next Steps:

• What happens next once you apply? Read about the next steps here
• For your interview preparation, here are a few “Tips & Tricks” from our recruiters
• For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G

Why is Ericsson a great place to work?

We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment. As an Ericsson employee, you will have freedom to think big and the support to turn ideas into achievements. Continuous learning and growth opportunities allow you to acquire the knowledge and skills necessary to progress and reach your career goals. We invite you to join our team.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.