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    • L3 Support Engineer at Onfon Mobile

    Posted: Nov 13, 2026
    Expires: Nov 20, 2026
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    Onfon Mobile was established in 2022 as a subsidiary of Onfon Group with a bold vision: to spearhead the supply of affordable smartphones across Africa. Starting from our headquarters in Nairobi, Kenya, we've rapidly expanded our footprint to serve the diverse needs of the African continent. Our strategic presence includes branches in Kampala (Uganda) and...

    View All Jobs at Onfon Mobile


     

    L3 Support Engineer

    KEY RESPONSIBILITIES

    • Resolve escalated technical incidents across applications, integrations and infrastructure.
    • Conduct root cause analysis and coordinate permanent fixes.
    • Perform production diagnostics using logs, databases and monitoring tools.
    • Develop and maintain technical runbooks.
    • Provide technical training and participate in the 24/7 P1 on-call rotatio

    QUALIFICATIONS & EXPERIENCE

    • At least 5 years' experience in technical support or engineering.
    • Strong knowledge of Linux, SQL, APIs and networking.
    • Understanding of cloud technologies.
    • Experience with telecommunications or fintech systems..

    Check how your CV matches this job

    Method of Application

    Send your CV to careers@onfonmobile.com 

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