Cross Country Jumia Services Performance Manager at Jumia

Main Responsibilities

• Creating and standardizing Performance management and enhancement across all countries
• Establishing the principles and key levers which influence output KPIs
• Convert those levers into inputs for successful performance management
• Translate inputs in actions, routines and projects
• Validate and publish those into implementable and trackable PMO format
• Manage and drive implementation across countries
• Create right visibility and shareholder level reporting for them
• Training of Country teams and handholding for key projects implementation
  • Creating standard and very easy blue book equivalent, which can be easily implemented in all Jumia Countries
  • Performing routine trainings for country teams on projects
• Analytical insights for country managers and country teams in form of weekly/monthly updates
• War room methodology, if needed to be quickly launched and implemented on ground for performance management

We are hiring currently to execute following key projects

• Loss management and reduction across countries
• Asset Management, including capex planning and monitoring
• Large Items Processing/ Bulky Supply chain
• Optimized warehouse setting for FMCG

What we offer

• We offer a culturally diverse environment where ideas are generated and celebrated
• Get to see the world through the eyes of Jumia
• Excellent benefits centred around employee wellbeing, engagement and balance