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Ombudsman and mediation services are provided by a versatile team of multilingual professional staff with unique educational and professional backgrounds. The Office is headquartered in New York and has regional branches in Bangkok, Beirut, Entebbe, Geneva, Kinshasa, Nairobi, Santiago and Vienna. When consultations are not possible in person, ombudsmen and mediators are available by other means of communication, including by phone.
Group Relationship Manager (Strategic Accounts) at The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the United Nations Environment Programme (UNEP) and the UN Human Settlements Programme (UNHABITAT) globally, as well as other UN offices in Kenya, by providing Administrative, conference, Security and information services (www.unon.org).
The UNOMS Research Assistant internship is for six (6) months.
The internship is UNPAID and full-time.
Interns work five days per week (35 hours) under the supervision of a staff member in the Department or Office to which they are assigned.
Responsibilities
Daily responsibilities will depend on the individual’s background; the intern’s assigned office as well as the internship period.
Under the supervision of the Ombudsman the intern will:
- Give support to Outreach and Advocacy by assisting with outreach activities such as preparing and editing texts, articles and presentations.
- Support preparing data and preparing reports by assisting in the intake and follow-up of cases including the compilation of statistics and the preparation of regular monthly reports.
- Conduct research and help develop training in areas of conflict resolution, negotiation and consensus building.
- Competencies
- Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
- Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
- Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Education
Applicants must at the time of application meet one of the following requirements:
- Be enrolled in a graduate school programme (second university degree or equivalent, or higher).
- Be enrolled in the final academic year of a first university degree program (minimum Bachelor’s level or equivalent).
- Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.
- Be computer literate in standard software applications.
- Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter.
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Area of Study:
Studies in Conflict Resolution are preferred.
Work Experience
Not Applicable
Languages
English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the Internship Programme. Knowledge of French is desirable. Knowledge of an additional official UN language is an asset.
Assessment
Potential candidates will be contacted by hiring manager directly for further consideration.
An interview and/or a written assessment may be conducted.
Special Notice
Your application for this internship must include:
A Completed application (Personal History Profile) and Cover Note, through the UN careers Portal. Incomplete applications will not be reviewed.
The Cover Note must include:
- Title of the degree you are currently pursuing
- Graduation Date
- IT skills and programmes you are proficient in
- Explain why you are the best candidate for this specific internship
- Explain your interest in the United Nations Internship Programme, ensure to include all past work experience (if any).
Proof of enrollment from current University (if not graduated).
A copy of degree certificate (if you have already graduated).
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