Acquisition Manager at Airtel

Airtel Kenya wishes to recruit for the role of Acquisition Manager, within the Marketing division. Reporting to the Marketing Director, the role will provide direction and ongoing coaching to the sales team on customer acquisition whilst ensuring that all new customer objectives are met.

Responsibilities include but are not limited to the following:

• Put in place an all-encompassing onboarding process for postpaid, prepaid and hybrid customers that includes a profit story, customer sales pitch, KYC, Number provisioning, AM activation, line activation, offer provisioning, Am top-up and recharge.
• Identify and asses cash loss sites and develop a remedial plan towards profitability of the identified sites.
• Work with both internal and external stakeholders to ensure the success of all acquisition elements.
• Train and create awareness on new products, processes and policies for both Internal and external partners.
• Ensure M2 Decay is as low as possible and do regular market visits to drive quality of execution on the ground.
• Ensure competitive and relevant acquisition offers are in place
• Have full accountability and responsibility for product life cycle management of acquisition offers.

Qualifications

• A minimum of a Bachelor’s degree in a business related function
• 6-8 years’ work experience in Marketing and or Sales functions in roles that require interpretation of data into actionable initiatives
• Good knowledge of channel Sales

Competencies and behavior

• Commercially savvy
• Strong leadership skills
• Resilient and able to work with short-term targets and objectives
• Able to operate in a performance driven organization with a hands-on approach
• Strong analytical and problem solving skills
• Good planning and organization skills, able to handle, prioritize, multiple projects simultaneously
• High personal standards
• Goal oriented
• Excellent interpersonal skills
• Excellent and effective communications and presentation skills