Dispatch Clerk at Imperial Logistics

Job Function:

Manage daily dispatches, debrief and POD management process

Key performance areas

Quality Assurance

• Implement and review SOPs impacting on the Domestic Distribution
• Maintain dispatch and POD records

Operations Management

• Dispatch products from the warehouse through SOLOPLAN
• Receive POD, debrief and scan into SOLOPLAN
• Maintain the dispatch areas and associated equipment

Reporting

• Report to Imperial Senior Management, Clients and PPB on problems such as Product quality complaints or non-conforming products, stolen goods / hijacks and counterfeit stock.
• Reply on Audit reports from IMS QA/Clients/PPB
• Communicate with Clients on various matters that pertain to their business - assist with query investigation
• Generate dispatch activity reports

Health, Safety and Security

• Implement dispatch security protocols
• Implement health and safety regulations in the dispatch area

Maintenance of Environmental Management System

• Participate in the implementation of departmental and site EMS objectives

Qualifications required

• Logistics training
• Form Four certification

Skills and experience required

• Experience in quality management in warehouse and distribution setting
• Analytical skills, attention to detail
• Ability to work in a team environment
• Computer literate
• Data entry skills
• Good communication skills