Senior Manager, Financial Services at PricewaterhouseCoopers (PwC)

Job Details

In Consulting, you will have the opportunity to work closely with the best across industry and professional functional advisory services. We focus on helping solve client problems by offering both strategic and operational industry expertise. We pride ourselves on building long-lasting relationships with companies and organizations, always ensuring that we are able to bring the best insights and solutions to help them tackle whatever critical issues they may face

The Financial Services Consulting team provides a full range of services to our Banking & Financial Services clients. That includes Strategy and Revenue Growth (Entry strategy, Product portfolio analysis, Business plan development and Optimization of revenue generation), Operational excellence (Organisation transformation, Performance Management, Outsourcing & Shared Services strategies and Cost optimisation), Risk consulting (Risk appetite definition, Risk framework development, Risk reviews and alignment), Technology enablement (System selections, Implementation program management) and Analytics

We are a growing team and looking for dynamic, flexible, proactive and hardworking experienced professionals who have a passion for shaping financial services to next level. We have a strong pipeline of large, transformational opportunities with our clients which will provide great opportunities for all our people to step up and play significant and rewarding roles

Responsibilities

• Lead financial services proposition across East Africa ( Nairobi, Uganda, Rwanda, Mauritius, Tanzania and Zambia), focusing in the areas of:
• Revenue generation customer value management, segmentation, pricing, product development, customer and business strategy, marketing and sales effectiveness etc
• Experience user experience, customer insights, social media impact, channel mix strategies, impact of digital technologies on experience
• Operating Model development based on the above, implementation plan development
• Responsible for sales and delivery of customer proposition and build the team to ensure PwC positions itself as one of the major players in the region
• Lead sales pitches and manage assignments including day-to-day follow up on project teams and ensuring targets are met
• In addition to the above, embed customer proposition into other likely propositions within the financial consulting practice and ensure integrated concepts are taken to the clients and customer capabilities are leveraged to the fullest, particularly during implementation of the operating model
• Build and enhance customer team capabilities by always being up to date with trends in the market and understanding the impact on our clients so that you can help shape their thinking and our success in the market
• Develop propositions and impart this knowledge to Managers, Assistant Managers, Consultants and Senior Consultants
• Work with colleagues in all East Market Africa on client work and internal initiatives as well as with international teams where appropriate
• Keep up to date with current trends from the region and globally on financial services trends
• Demonstrate teamwork and responsibility with the engagement team members; stay abreast of current business and economic developments relevant to the clients business; and use current technology and tools to enhance the effectiveness of services provided
• Whilst working in and leading the Customer Strategy team, you will develop your understanding of the key themes in the market and in the region You will work collaboratively with other Financial Services experts to shape the future of our clients and to bring about positive change You will have access to all of the latest training and development tools and the support of the wider PwC network

Preferred skills

• Education Bachelor’s degree in Finance, Business, and Economics, Quantitative Analysis or other related major required Years of Experience 10+ years of experience in the Financial Services field
• Minimum 5 years of experience within the professional services environment
• Previous experience within the East Africa is a plus, particularly towards the latter part of the career
• Excellent organisational skills, having the ability to prioritise work load whilst being resilient and being able to cope well under pressure and meeting tight deadlines
• Language Skills Excellent communication skills (verbal and written), particularly ability to articulate concepts and recommendations in written form -reports, analytical analysis etc)
• The ability and willingness to travel within the East Africa where the project dictates
• Strong capability to lead sales and manage delivery
• Strong ability to manage large project consulting teams (10+)
• In depth financial sector acumen and the underlying market forces affecting the performance of organizations and their strategic objectives
• Demonstrated track record in development and implementation of practical solutions to complex strategic challenges
• Proven strong conceptualized thinking and analytical capabilities
• Demonstrated track record in business development and sales
• Should have a track record in relationship management and business development
• Should have gained previous experience in managing staff and the ability to demonstrate leadership skills
• Strong portfolio program project management skills