Academic Advisor at United States International University - USIU Africa

Summary

Reporting to the Manager, Academic Advising, USIU-Africa seeks to appoint an Academic Advisor to provide logistical support for all academic programs offered within the school.

Key Responsibilities

• Advise students on program requirements and course selection.
• Assist in registration and orientation of new students and faculty.
• Analyze course registration and scheduling data and submit reports to Manager, Academic Advisors for decision-making.
• Design data collection instruments and analyze demographic data of students, including employment data, and to prepare reports for the Manager, Academic Advising for the purpose of decision making.
• Respond to program inquiries by parents, sponsors, universities, local business community and prospective students in consultation with academic deans and Manager, Academic Advising.
• Manage the relationship between faculty and university on all advising and administrative matters including examination, class schedules, classroom allocations and faculty class attendance.
• Analyze local and international programs and submit reports to Manager, Academic Advising for decision-making.
• Prepared student advising materials and publications and assisted in updating the departmental website.
• Analyze credit transfer applications for the Manager, Academic Advising.
• Prepare presentations for the Manager, Academic Advising, and deans for student orientation and faculty meetings.
• Prepare departmental brochures and presentations in consultation with academic deans & Manager, Academic Advising for marketing the schools.
• Prepare course and examination schedules in collaboration with academic deans and Manager, Academic Advising.
• Participate in the invigilation of students during the final examination.
• Carry out any other duties that Manager, Academic Advising or academic deans may assign.

Qualifications /Educational/Professional/experience)

• A bachelor’s degree in education, counseling, psychology, or a related field from an accredited institution.
• At least 1–2 years of experience in a student/Client support or advisory capacity, preferably within a university or higher education environment.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to build rapport with students and provide personalized academic support.
• Excellent organizational and time-management skills.
• Proficiency in using office tools such as Microsoft Office Suite, database, or student information systems.
• Problem-solving and conflict-resolution abilities to address student challenges effectively.
• Knowledge of institutional policies, programs, and procedures.
• Proven track record of working collaboratively in a team.
• An understanding of diversity, equity, and inclusion principles in student support.
• Demonstrated ability to maintain confidentiality and handle sensitive information professionally.

Personal Attributes & Competencies

• Confidentiality and integrity;
• Team player with excellent interpersonal skills;
• Relationship builder & effective negotiator;
• Good Communication skills;
• Self motivated;
• Attention to detail;
• Adaptability and reliability.