Accounts Assistant - NHIF at Avenue Healthcare

ob Objective/Purpose

Processing and dispatch of all NHIF claims and invoices

Key Responsibilities

1. Timely and accurate processing of all NHIF claims.
2. Batch and forward NHIF invoices and claim to the Accounts Receivable team/NHIF office where applicable.
3. Assist patients to follow up on any issues regarding their NHIF status.
4. Discharge patients from the NHIF system.
5. Seek preauthorization for services and procedures that need NHIF approval before they are carried out.
6. Update the relevant staff on any changes in the NHIF process
7. Reconciles NHIF payments and forwards the NHIF remittances to Accounts Receivables for Receipting and allocations.
8. Follows up and reconciles invoices with NHIF.
9. Maintain client/patient privacy and confidentiality at all times
10. Corporate Governance:
11. Carry out all activities in an ethical way
12. Report any unethical behavior
13. Record and report all sentinel incidents/events are recorded and reported within 24 hours using the provided tools (incident reporting book in terms of customer dissatisfaction or incident reporting form where applicable)
14. Ensure client satisfaction through quality of service, communication, feedback, and escalation of any unresolved issues to your respective line manager.

Person Specification

• Degree in in a business-related field
• CPA Part 1
• 0-2 years’ work experience.