Accounts Receivable Manager at Rentokil Initial

KEY RESPONSIBILITIES

• Review of the Credit Management process to drive attainment of overall target DSO
• Review and advise on current level of Risk Management & exposure and champion strategies to minimize the credit risk
• Advise on quality management of the debtor asset
• Credit analysis & preparation of progress reports
• Review and follow up on daily basis team’s updates of daily KPIs like cash tracker, productivity, disputed accounts, escalations log, and take needful action
• Drive collection & strategy planning of debt control, particularly mitigate roll over of debt past the 90-day category
• Enforce the credit policy and assure adherence to accepted standards
• Proactively drive improvements in business processes and procedures, e.g. invoicing, follow up, and query/dispute management
• Spearhead escalations and ensure prompt stop service on non paying accounts
• Actively manage and attain reduction of company bad debt provision as per KPIs
• Improve company cash cycle and enhance cash conversion as per KPIs
• Preparation of weekly rollover and month end MMA reports.
• Take a leadership role in the Top debtors and suspension review meetings.
• Ensure basic Governance processes are in place across the EA Region with respect to the 26 key controls impacting the Credit Control Department
• Ensure that all the necessary controls are implemented and embedded to minimize fraud risk related to debt collections and receipt allocations across East Africa
• Support the year-end audit process in debtors related matters, ensuring that we complete the audit within budget for this area and Group deadlines
• Support the Team Leaders to ensure that On guard utilization in country is fully embedded, CC' activity is monitored effectively and command center reporting is used
• Provide Induction training to all new Sales Consultants and annual refresher training to the Credit Control Department.
• Manage disputes through dispute resolution meetings with the Branch Managers and analysis of the underlying dispute root causes
• Use insights from debtors collection & ledger analysis to identify collection trends, prepare root cause analysis and support FD to drive plans to mitigate impact on OCF
• Maintain, and retain principal information ownership and access to the Company debtors database/portfolio and ensure proper safeguards are in place in line with information confidentiality IT policies
• Allocate and reallocate on need basis the debtors portfolio to respective Credit Controllers to improve and address collections challenges
• Support in the management of cash accounts to ensure prompt collections
• Actively motivate the Credit Control Team and provide effective guidance and leadership
• Proactively plan for and execute thorough and structured performance review of each Credit
• Controller’s performance on monthly basis with support of the Team Leaders
• Proactively enlist the concerted support of the teams from other departments, especially service operations in driving debt collection activity in their own capacity
• Review Top Debtors allocated to Branch Managers, offering requisite support and follow through to ensure proactive action to collect is taken
• Actively follow up and review collection progress by the external debt collectors, including the lawyers, noting to monitor their active involvement

Requirements

•  Bachelor's Degree
•  Diploma in Credit Management is an added Advantage
•  At least 5 years experience in a busy Credit Control department , two years of which should have
• been in a supervisory or management level.

Benefits

• Car Benefit
• Medical Cover
• Pension scheme etc