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  • Posted: May 18, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.
    Read more about this company


    Accounts Receivable Manager


    • Review of the Credit Management process to drive attainment of overall target DSO
    • Review and advise on current level of Risk Management & exposure and champion strategies to minimize the credit risk
    • Advise on quality management of the debtor asset
    • Credit analysis & preparation of progress reports
    • Review and follow up on daily basis team’s updates of daily KPIs like cash tracker, productivity, disputed accounts, escalations log, and take needful action
    • Drive collection & strategy planning of debt control, particularly mitigate roll over of debt past the 90-day category
    • Enforce the credit policy and assure adherence to accepted standards
    • Proactively drive improvements in business processes and procedures, e.g. invoicing, follow up, and query/dispute management
    • Spearhead escalations and ensure prompt stop service on non paying accounts
    • Actively manage and attain reduction of company bad debt provision as per KPIs
    • Improve company cash cycle and enhance cash conversion as per KPIs
    • Preparation of weekly rollover and month end MMA reports.
    • Take a leadership role in the Top debtors and suspension review meetings.
    • Ensure basic Governance processes are in place across the EA Region with respect to the 26 key controls impacting the Credit Control Department
    • Ensure that all the necessary controls are implemented and embedded to minimize fraud risk related to debt collections and receipt allocations across East Africa
    • Support the year-end audit process in debtors related matters, ensuring that we complete the audit within budget for this area and Group deadlines
    • Support the Team Leaders to ensure that On guard utilization in country is fully embedded, CC' activity is monitored effectively and command center reporting is used
    • Provide Induction training to all new Sales Consultants and annual refresher training to the Credit Control Department.
    • Manage disputes through dispute resolution meetings with the Branch Managers and analysis of the underlying dispute root causes
    • Use insights from debtors collection & ledger analysis to identify collection trends, prepare root cause analysis and support FD to drive plans to mitigate impact on OCF
    • Maintain, and retain principal information ownership and access to the Company debtors database/portfolio and ensure proper safeguards are in place in line with information confidentiality IT policies
    • Allocate and reallocate on need basis the debtors portfolio to respective Credit Controllers to improve and address collections challenges
    • Support in the management of cash accounts to ensure prompt collections
    • Actively motivate the Credit Control Team and provide effective guidance and leadership
    • Proactively plan for and execute thorough and structured performance review of each Credit
    • Controller’s performance on monthly basis with support of the Team Leaders
    • Proactively enlist the concerted support of the teams from other departments, especially service operations in driving debt collection activity in their own capacity
    • Review Top Debtors allocated to Branch Managers, offering requisite support and follow through to ensure proactive action to collect is taken
    • Actively follow up and review collection progress by the external debt collectors, including the lawyers, noting to monitor their active involvement


    •  Bachelor's Degree
    •  Diploma in Credit Management is an added Advantage
    •  At least 5 years experience in a busy Credit Control department , two years of which should have
    • been in a supervisory or management level.


    • Car Benefit
    • Medical Cover
    • Pension scheme etc

    Method of Application

    Interested and qualified? Go to Rentokil Initial on to apply

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