Administrative Lead and Receptionist at Roche Kenya

Job Summary

We are looking for an individual who will partner with the Roche East Africa team to provide administrative and operational support. The role involves coordination, supervision of and leading the administrative activities across the organization. The role is a permanent position and the individual will report to the Finance Manager.

Key Roles & Responsibilities

• Responsible for the day-to-day administrative tasks including support to the entire organization on general administrative activities
• Coordinate administrative procedures and devise ways to streamline the processes
• Responsible for the front-desk activities including welcoming staff and guests, distributing correspondences, answering and forwarding phone calls
• Proactively anticipating organizational administrative needs and facilitating operations
• Welcoming new staff, organize and manage orientation and work with the line managers on the induction and training program
• Provide administrative support in organizing for internal and external meetings and events
• Coordinating travel arrangements for visiting travelers and external stakeholders
• Support senior leaders in administrative tasks
• Supervise and oversee the facilities services while ensuring smooth office operations
• Support with operationalization of Safety, Heath and Environment (SHE) protocols in the office in alignment with the SHE officer
• Performs other related duties as required

Qualifications

• Bachelor’s degree in Business Administration, Communication or similar
• Proficient with Google workspace/suite and other related work productivity tools such MS Office, a plus is proficiency in Trello and Workday
• Proven excellent project management and organizational skills with a demonstrated ability to deliver high quality, accurate work on time
• Effective written and verbal communication skills
• Ability to prioritize effectively and multitask and adhere to established deadlines
• Strong presentation and analytical skills. Attention to details

Experience

• Administrative & Operations support experience of over 5 years
• Prior experience as an Administrative Manager is a plus
• Prior experience in Pharmaceutical companies is a plus