Administrative Officer, Group Life at Kenindia Assurance Company Limited

Main Purpose of the Job - (Job Summary)

Preparing group Life Reports, Reconciliations, Quotations, Renewal notices and collecting due premium in addition to creating a good rapport as well as providing data and information relating to clients & brokers  and making timely claim settlement in line with departmental objectives.

Main Responsibilities 

• Implementing departmental processes and procedures in line with the overall group life business objective
• Preparing all reports and submitting on time for decision making.
• Preparing and dispatching group life schemes renewal notices and renewal of schemes 
• Making follow up on payments for group life premium due with regard to new and renewed business
• Providing data and information for clients and brokers as well as creating and maintaining a good rapport
• Processing properly documented claims accurately and timely
• Preparing reinsurance documentation and follow up on surplus or deficit payments
• Providing data and information for group life budget making process and reporting on usage of budgetary allocations 
• Training and developing talent and career towards participating in teamwork and good interpersonal relations in order  to achieve motivation and highest levels of performance
• Providing timely communication of required information to both internal and external clients in order to achieve superior customer service
• Implementing departmental change initiatives to achieve desired plans and culture
• Any other duties assigned

Academic Qualifications

• Bachelors of Commerce (Insurance)
• At least  2 years of relevant experience

Professional Qualifications

• Diploma in FLMI/AIIK/ACII

Key Job Skills (specific to the job)

• Innovation skills
• Problem solving skills
• Analytical skills

Insurance Skills (special Category)

• Life business management skills
• Underwriting Skills
• Reinsurance Skills
• Risk management skills

General Skills (Generic)

• Communication Skills
• Interpersonal Skills
• Customer Service
• IT skill (fluency)

Our Competencies/Behaviors

• Integrity 
• Reliability 
• Transparency 
• Professionalism 
• Teamwork 
• Quality