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  • Posted: Sep 30, 2022
    Deadline: Oct 12, 2022
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    Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978.

    By 2007, a span of 29 years, the company had crossed the Ksh 3 billion gross premium income mark to become the largest non-life...
    Read more about this company

     

    Administrative Officer – ICT

    Main Purpose of the Job - (Job Summary)

    Installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems. They project management for systems-related projects in line with I.T policies, procedures and processes to achieve business goals

    Main Responsibilities

    • Supporting user PC's and laptops to make sure users are able to complete tasks
    • Administration of servers
    • Implementation and administration of telephone infrastructure restructuring for Kenindia to facilitate communication      
    • Developing, implementation and administration of active directory server to control access to company systems
    • Administration of antivirus server to limit system downtime due to virus attacks
    • Supporting and maintaining network infrastructure to ensure user connectivity to centralized I.T resources
    • Procuring it related hardware and software resources for smooth operations
    • Administration of  mail server to assist in communication
    • Support of payroll, medical and general systems to minimize downtime
    • Identifying, implementing and benchmarking best practices in management.
    • Ensuring customer service to both internal and external client by providing required ICT support
    • Managing and implementing change initiatives to achieve desired business plans and culture.  
    • Occasional visits to the branches to train users and to check the status of the IT equipment
    • Any other duties assigned

    Key deliverables
    Providing systems availability as per K.C.A. S.L.A
    Customer satisfaction.
    Service delivery

    Academic Qualifications

    • Bachelor of Science in Information Tecnology or equivalent

    Professional Qualifications

    • Oracle Certification
    • CCNA
    • Network Certification
    • Web Development
    • Networking
    • Computer applications
    • Key Job Skills (specific to the job)
    • People management skills
    • Strategic planning skills
    • Problem solving skills

    Insurance Skills (special Category)

    • General Skills
    • Communication skills
    • Interpersonal skills
    • Customer Service
    • IT skills (fluent)

    Our Competencies/Behaviours

    • Integrity
    • Reliability
    • Transparency
    • Professionalism
    • Teamwork
    • Quality

    Experience

    • At least 2 years of relevant experience

    Method of Application

    Interested and qualified? Go to Kenindia Assurance Company Limited on www.kenindia.com to apply

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