Administrative Officer, PGME at Aga Khan University Hospital

Job Summary

• Under the direction of the Associate Dean, Post Graduate Medical Education (PGME) and the Director Academic Services, the Administrative Officer will provide a wide range of administrative services including front line assistance and administrative support to the Associate Dean’s Office and Director, Academic Services. S/he will also be responsible for overseeing the day-to-day operational needs of the PGME Office.

Responsibilities

The incumbent will:

• Serve as a primary point of contact and liaison between the office, students, and external constituencies on a range of day-to-day issues
• Provide support for academic administration in relation to the induction, admission, registration and progression of students, and assessment procedures
• Lead and guide the work of lower graded staff and/interns, as appropriate
• Support committee meetings and events of the Post Graduate Medical Education Office by serving as committee secretary, ensuring all necessary administrative arrangements for meetings are made and taking the lead in the organization of certain University events and functions including assisting in the management of the ceremonial aspects the University’s flagship events.

 
Requirements

• An undergraduate degree in a related field, such as business administration
• Working knowledge of necessary productivity tools, including Microsoft Office Suite
• Minimum three years’ experience in an administrative role supporting senior management preferably within a university or higher education environment.
• Demonstrated experience acting as a first point of contact, screening a high volume of inquiries, maintaining multiple calendars and drafting and editing content and written materials on behalf of senior leadership.
• Experience liaising with senior administrators and or faculty members, responding to and handling administrative matters of a confidential and sensitive nature
• Excellent knowledge of virtual platforms, i.e., Zoom/Teams (setting up meetings, screen sharing, recordings, breakout sessions, run of a mix of recorded and live presentations etc.)
• Excellent verbal and written communication skills (spelling, grammar) including editing and proofreading.
• Highly professional and proactive and demonstrate the ability to quickly adapt to changing circumstances and confidently identify and manage priorities.