Agile Specialist at CIC Insurance

PURPOSE:

Reporting to the Group Head of Business Change & Transformation, the Agile Specialist will work with multiple teams across the organization to help implement agile methodologies, optimize team performance, and promote a mindset of continuous improvement. S/he will support Development team, Product Owners, and stakeholders, ensuring that they deliver through the established agile framework and the same is implemented effectively across the organization.

PRIMARY RESPONSIBILITIES:

• Guide teams in the adoption and effective implementation of Agile practices.
• Organize and lead Scrum ceremonies which include daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure the team follows Scrum framework.
• Implement tools and practices to support Agile delivery, such as backlog management and visual progress tracking.
• Coach and mentor team members and stakeholders on agile best practices and the Scrum framework to improve agile adoption across the organization.
• Guide the team and organization in understanding and adopting agile principles.
• Support the Product Owners and Development team in maintaining and prioritizing the product backlog, ensuring the team understands and executes on product goals.
• Identify inefficiencies in workflows and recommend improvements to enhance team productivity.
• Define and track overall agile metrics such as velocity, burn rate charts and ensure sprint commitments are met.
• Provide timely reports to stakeholders on progress and backlog impediments.
• Enable a collaborative team environment by promoting open communication and constructive feedback among team members.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Degree in Computer Science, Information Technology, Business, or a related field.
•      Professional Qualification    Scrum Master, SAFe, Professional Scrum Master (PSM) or a recognized Agile certification.

Experience Required:

• 3-5 Relevant experience

Skills and Competencies:

• Experience in implementation of channels, apps and portals
• Experience in managing or supporting Agile transformations is a plus.
• Development and maintenance of service level agreements
• Planning and organising
• Cost centre management and budgeting
• Relationship management
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors
• Technical competence in asset management operations