Assistant Chief ICT Officer(User Support) Grade 11 - 11 Posts at University of Nairobi

Job Specifications (Applicants shall have)

• Either a BSc. Degree in Electrical/Telecommunications Engineering/Computer Science or Computer
• Networks or Information Technology or an equivalent qualification OR a Higher Diploma in a relevant field plus three (3) years experience at the level of Senior ICT Officer Grade 8/9/10 (DEF).
• Possess the following: technical skills in Telecommunications Infrastructure and Service management, effective communication and good interpersonal skills and good systems analytical skills.

Duties and responsibilities:

• Implementation, maintenance, and support of ICT Systems in line with the established standards
• Training of users in and provision of support for proper use and access to ICT resources and services
• Implementation of client-level ICT configurations to minimize host vulnerabilities
• Management of assigned segments of the ICT system
• Documentation of ICT infrastructure and related services
• Identification of skills requirements and recommendation of appropriate training
• Identification of tools, services and facility requirements
• Implementation of ICT policies and standards
• Support in development, implementation and maintenance of ICT systems
• Support and maintenance of ICT system of websites
• Any other relevant duties as may be prescribed by the Head of Unit/Section/Department