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  • Posted: Sep 30, 2023
    Deadline: Oct 13, 2023
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    The University of Nairobi, a body corporate established under the Universities Act 2012 of the laws of Kenya and the University of Nairobi Charter, is the pioneer institution of University education in Kenya and the region. The only institution of higher learning in Kenya for a long time, the University of Nairobi responded to the national, regional and Afr...
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    Assistant Chief ICT Officer(User Support) Grade 11 - 11 Posts

    Job Specifications (Applicants shall have)

    • Either a BSc. Degree in Electrical/Telecommunications Engineering/Computer Science or Computer
    • Networks or Information Technology or an equivalent qualification OR a Higher Diploma in a relevant field plus three (3) years experience at the level of Senior ICT Officer Grade 8/9/10 (DEF).
    • Possess the following: technical skills in Telecommunications Infrastructure and Service management, effective communication and good interpersonal skills and good systems analytical skills.

    Duties and responsibilities:

    • Implementation, maintenance, and support of ICT Systems in line with the established standards
    • Training of users in and provision of support for proper use and access to ICT resources and services
    • Implementation of client-level ICT configurations to minimize host vulnerabilities
    • Management of assigned segments of the ICT system
    • Documentation of ICT infrastructure and related services
    • Identification of skills requirements and recommendation of appropriate training
    • Identification of tools, services and facility requirements
    • Implementation of ICT policies and standards
    • Support in development, implementation and maintenance of ICT systems
    • Support and maintenance of ICT system of websites
    • Any other relevant duties as may be prescribed by the Head of Unit/Section/Department
       

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    Assistant Chief ICT Officer(Network Infrastructure Services) Grade 11 - 2 Posts

    Job Specifications (Applicants shall have)

    • Must have a minimum of BSc. Degree in Electrical/Telecommunications Engineering/Computer Science or Computer Networks or Information Technology or an equivalent qualification or Higher
    • Diploma in a relevant field with three (3) years of experience. In addition, must have a recognized professional certification in Networking.
    • Possess the following: technical skills in networks infrastructure management, effective communication and good interpersonal skills and good systems analytical skills.

    Duties and responsibilities:

    • To assist in the design, implementation, and management of Network Infrastructure in line with theestablished policies, standards and procedures.
    • To liaise with users in order to define and implement Network Infrastructure projects.
    • To provide high-level maintenance and support for Network Infrastructure in line with the established standards.
    • To maintain robust Network Infrastructure security mechanisms.
    • To monitor and fine-tune the performance of Network Infrastructure.
    • To identify tools, services and facility requirements and advice on their procurement.
    • To perform any other duties assigned by the Manager (Network Infrastructure)

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    Assistant Chief ICT Officer(Management Information Systems,MIS) Grade 11 - 2 Posts

    Job Specifications (Applicants shall have)

    • Either a BSc. Degree in Electrical/Telecommunications Engineering/Computer Science or Computer Networks or Information Technology or an equivalent qualification OR Higher Diploma in a relevant field plus three (3) years experience at the level of Senior ICT Officer grade 8/9/10 (DEF).
    • Possess the following: technical skills in MIS systems development and support, effective communication and good interpersonal skills and good systems analytical skills

    Duties and responsibilities:

    • Implementation, maintenance and support of ICT Systems in line with the established standards
    • Training of users in and provision of support for proper use and access to ICT resources and services
    • Implementation of client-level ICT configurations to minimize host vulnerabilities
    • Management of assigned segments of the ICT system
    • Documentation of ICT infrastructure and related services
    • Identification of skills requirements and recommendation of appropriate training
    • Identification of tools, services and facility requirements
    • Implementation of ICT policies and standards
    • Support in development, implementation and maintenance of ICT systems
    • Support and maintenance of ICT system of websites
    • Any other relevant duties as may be prescribed by the Head of Unit/Section/Department

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    Assistant Chief ICT Officer(Communication) Grade 11 - 2 Posts

    Job Specifications (Applicants shall have)

    • Either BSc. Degree in Electrical/Telecommunications Engineering/Computer Science or Computer Networks or Information Technology or an equivalent qualification OR Higher Diploma plus three (3) years’ experience at the level of Senior ICT Officer grade 8/9/10 (DEF).
    • Possess the following: technical skills in Telecommunications Infrastructure and Service management, effective communication and good interpersonal skills and good systems analytical skills

    Duties and responsibilities:

    • Implementation, maintenance and support of ICT Systems in line with the established standards
    • Training of users in and provision of support for proper use and access to ICT resources and services
    • Implementation of client-level ICT configurations to minimize host vulnerabilities
    • Management of assigned segments of the ICT system
    • Documentation of ICT infrastructure and related services
    • Identification of skills requirements and recommendation of appropriate training
    • Identification of tools, services and facility requirements
    • Implementation of ICT policies and standards
    • Support in development, implementation and maintenance of ICT systems
    • Support and maintenance of ICT system of websites
    • Any other relevant duties as may be prescribed by the Head of Unit/Section/Department

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    ICT Officer(User Support Services) Grade ABC - 6 Posts

    Job Specifications (Applicants shall have)

    • KCSE mean grade C with credits in the relevant subjects plus an ordinary Diploma in either Computer Science or Electrical/Electronic Engineering or equivalent qualifications plus 3 years’ relevant experience. In addition, should have at least 3 year’s user support services experience.
    • Must possess the following: technical skills in networks and communication infrastructure and service management; sound systems analytical and diagnostic skills; PC Security and software installation and configuration skills and effective communication and good interpersonal skills.

    Duties and responsibilities:

    • To train users in and provide support for proper use PC software and hardware.
    • To ensure proper functioning of computer equipment, communication and network resources.
    • To support communication network, equipment and services
    • To monitor and ensure proper functioning of assigned segments of Local Area Networks
    • To support information systems and websites at designated sites
    • To maintain client-level security configurations to minimize host vulnerabilities.
    • To perform any other duties assigned by the Manager (USS)

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    ICT Officer(Maintenance) Grade ABC - 5 Posts

    Job Specifications (Applicants shall have)

    • KCSE mean grade C with credits in relevant subjects plus an ordinary Diploma in either Electrical/Electronic Engineering or Computer Science, or equivalent qualifications from a recognized learning institution plus three (3) years relevant experience. In addition, should have at least 3 year of computer networks and equipment support services experience.
    • Must possess the following: technical skills in maintenance of communication infrastructure and peripherals; sound systems analytical and diagnostic skills; PC Security and software installation and configuration skills and effective communication and good interpersonal skills.

    Duties and responsibilities:

    • To prepare PCs for users by installing required and standard software.
    • To troubleshoot and repair ICT equipment, software and accessories.
    • To maintain records on the repairs and maintenance of different equipment
    • To troubleshoot and repair network equipment and accessories.
    • To perform any other duties assigned by the Manager Maintenance 

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    Chief ICT Officer(Internet and Email Services) Grade 12 - 1 Post

    Job Specifications (Applicants shall have)

    • Either a MSc. Degree in Computer Science or Information Systems or an equivalent qualification from a recognized Institution plus five (5) years experience at the level of Senior ICT Officer Grade 8/9/10 (DEF) OR a BSc in any of the above areas with Seven (7) years experience at the level of Senior ICT Officer Grade 8/9/10 (DEF). In addition, must have at least three (3) years of experience as System Administrator in a corporate environment, at least one (1) year’s team management experience and have a recognized professional certification in Networking or System Administration.
    • Possess the following: technical skills in both system administrations on diverse platforms and in Internet and E-mail service provision, good diagnostic skills and good interpersonal and communication skills.

    Duties and responsibilities:

    • To assist in the design, implementation and administration of Internet & E-mail Server Systems and services in line with established University’s policies, standards and procedures
    • To install, configure, optimize and maintain Internet and E-mail Servers and services.
    • To manage Internet and E-mail services.
    • To assist in the formulation, implementation and enforcement of service usage policies and standards.
    • To design, implement and manage Internet and Email security systems and procedures.
    • To monitor and fine-tune the performance of Internet and Email servers and server processes.
    • To identify tools, services and facility requirements and advice on their procurement.
    • To design, implement and manage server backup procedures.
    • To perform other duties assigned by the Manager (Data Centre). 

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    Chief ICT Officer(System Administration) Grade 12 - 1 Post

    Job Specifications (Applicants shall have)

    • Either a MSc. in Computer Science or Information Systems or equivalent qualifications from a recognized Institution plus five (5) years experience at the level of Senior ICT Officer Grade 8/9/10 (DEF) OR a BSc in any of the above areas plus seven (7) years experience at the level of Senior ICT Officer Grade 8/9/10 (DEF). In addition must have three (3) years of experience in Systems
    • Administration in a corporate environment, at least one (1) year’s team management experience and have a recognized professional certification in Networking or System Administration
    • Possess the following: technical skills in System Administration on diverse platforms, effective communication and good interpersonal skills and good systems diagnostic skills.

    Duties and responsibilities:

    • To provide system administration services for University servers.
    • To assist in the installation, configuration, maintenance and support of server systems.
    • To manage server systems users.
    • To assist in the implementation and management of server security systems and procedures.
    • To monitor and fine-tune the performance of servers and server processes.
    • To identify tools, services and facility requirements and advice on their procurement.
    • To carry out server systems, recovery, backup procedures and audit systems log.
    • To perform other duties assigned by the Manager (Data Centre).

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    Chief ICT Officer(Maintenance) Grade 12 - 1 Post

    Job Specifications (Applicants shall have)

    • Either a MSc. in Computer Science or Information Systems or Electrical Engineering or equivalent qualification from a recognized University plus five (5) years experience at the level of Senior ICT Officer Grade 8/9/10 (DEF) OR a BSc in any of the above areas plus seven (7) years experience at the level of Senior ICT Officer Grade 8/9/10 (DEF). In addition, must have three (3) years experience in service management in a corporate environment and at least one (1) year’s team management experience.
    • Possess the following: technical skills in System Administration on diverse platforms, effective communication and good interpersonal skills and good systems diagnostic skills.

    Duties and responsibilities:

    • To provide leadership in development, implementation, enforcement of ICT Policies and review of the User Support Policies and standards.
    • To design procedures and systems for user support and maintenance activities
    • To participate in the preparation of budgets and procurement of computer hardware, software, services and related facilities.
    • To provide users with consultancy in ICT matters including providing technical representations in ICT related meetings and committees.
    • To manage and supervise ICT projects, resources and services and provide users with liaison interface to the ICT Directorate resources
    • To provide support to users on MIS systems and ensure availability.
    • To facilitate, coordinate and carry out all ICT related trainings
    • To ensure all faculties websites content is uploaded and regularly updated
    • To communicate relevant User Support and Maintenance information to users
    • To manage, coordinate and support all online events within the faculty support clusters
    • To perform any other duties assigned by the Director, ICT

    Method of Application

    NOTES

    • Applicants should email their application letters, certified copies of certificates and curriculum vitae (CV) giving details of their qualifications, experience and three (3) referees, as well as indicating their telephone and e-mail contacts.
    • Applications and related documents should be forwarded to the Director, Human Resource, University of Nairobi.
    • Applicants should state their current designations, salaries and other benefits attached to those designations.
    • The application letter must bear the reference code indicated in the advertisement.
    • Late applications will not be considered.
    • Applications should be emailed as one file in PDF to: recruit-acictouss@uonbi.ac.ke

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