ICT Officer(User Support Services) Grade ABC - 6 Posts at University of Nairobi

Job Specifications (Applicants shall have)

• KCSE mean grade C with credits in the relevant subjects plus an ordinary Diploma in either Computer Science or Electrical/Electronic Engineering or equivalent qualifications plus 3 years’ relevant experience. In addition, should have at least 3 year’s user support services experience.
• Must possess the following: technical skills in networks and communication infrastructure and service management; sound systems analytical and diagnostic skills; PC Security and software installation and configuration skills and effective communication and good interpersonal skills.

Duties and responsibilities:

• To train users in and provide support for proper use PC software and hardware.
• To ensure proper functioning of computer equipment, communication and network resources.
• To support communication network, equipment and services
• To monitor and ensure proper functioning of assigned segments of Local Area Networks
• To support information systems and websites at designated sites
• To maintain client-level security configurations to minimize host vulnerabilities.
• To perform any other duties assigned by the Manager (USS)