Assistant Data Commissioner - Complaints and Investigations at Office of the Data Protection Commissioner

Job Specification
Requirements for Appointment

For appointment to this grade, an officer must have:

• Kenya Certificate of Secondary Education (KCSE) minimum mean grade C+ (Plus) or its equivalent from a recognized institution;
• Six (6) years’ experience in a related field, three (3) of which must be in a managerial position;
• Bachelor’s Degree in any of the following fields: Computer Science, Information Communications and Technology, Data Science, Information Security and Forensics, Law or an equivalent qualification from a recognized and accredited institution;
• Master’s Degree in, Computer Science, Information Technology Data Science, Business Administration, Public Policy, Public Administration, Information Security and Forensics, Law, or an equivalent qualifications from a recognized and accredited institution will be an added advantage;
• ICT Certificates from a reputable institution in any of the following: Certified Information Systems Auditor, Certified Information Security Manager, Cyber Security or Certified Data Privacy Solutions.
• Membership with relevant professional body;
• Certificate in Management Course from a recognized Institution;
• Shown merit and ability as reflected in work performance; and
• Experience in data protection is an added advantage.

Duties and Responsibilities

Specific duties and responsibilities at this level will entail: -

• Establish and Maintain a register of Complaints in line with Data Protection Laws;
• Admit and Screen complaints in accordance with Data Protection Laws;
• Undertake complaints investigation;
• Prepare briefs on summons to be issued to witnesses for the purposes of investigations;
• Prepare briefs on summons to be issued to persons to provide explanations,information and assistance;
• Draft policies, strategies and guidelines on handling of complaints and investigations;
• Draft guidelines on implementation of Alternative Dispute Resolution mechanisms;
• Design mechanisms for formal hearing and inquiries;
• Prepare reports on complaints, investigations and ADR; and
• Any other duties assigned by the Deputy Data Commissioner, Investigations and Enforcement;