Assistant Manager – ICT (Systems Administrator) at Kenindia Assurance Company Limited

Main Purpose of the Job - (Job Summary)

The system administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. They will participate in technical research and development to enable continuing innovation within the infrastructure as well as ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

Main Responsibilities

• Administration of network infrastructure,  mail systems, website (Modifications / Maintenance)to ensure smooth comunication throught the organization
• Development, implementation and administration of intranet server and site for smooth company operations
• Development, implementation and administration of support portal for life and general
• Administration of telephone infrastructure restructuring for kenindia also IP PABX
• Administration of antivirus server to  secure communication and data security
• Development, implementation and administration of active directory server / DHCP/ WIFI Network
• Administration of user pc's and laptops, based on IT security policy
• Procurement processing of all ict related equipment
• Identifying, implementing and benchmarking best practices in management
• Ensuring customer service to both internal and external client by providing requires ICT support.
• Managing and implementing change initiatives to achieve desired business plans and culture.
• Any other duties assigned
• Key Deliverables Providing systems availability as per Service Level Agreements
• Innovatively design solutions.
• Customer satisfaction.
• Service delivery

Academic Qualifications

• Bachelor of Science in Information Systems & Technology

Professional Qualifications

• MCSE
• CCNA
• Oracle
• ZCSA
• Linux+ / LCS / LCE

Key Job Skills (specific to the job)

• People management skills
• Strategic planning skills
• Lateral thinking skills
• Problem solving skills
• Insurance Skills (special Category)
• General Skills
• Communication skills
• Interpersonal skills
• Customer Service
• IT skills (fluency)

Our Competencies/Behaviours

• Integrity
• Reliability
• Transparency
• Professionalism
• Teamwork
• Quality

Experience

• At least 5 years of relevant experience