Assistant Manager, Sales and Marketing - 2 Posts at Agro-Chemical and Food Company

An officer at this level will be deployed in Sales, Marketing or Nairobi liaison Office function
Job Specification

Duties and responsibilities at this level will entail: Sales

• Coordinate the development of company sales and distribution strategies in liaison with the Sales and Marketing Manager.
• Coordinate the development and communication of sales targets.
• Spearhead maintenance of up-to-date sales system to facilitate selling such as sales ledger; logbooks, dispatch stocks availability and sales reconciliations.
• Facilitate the preparation, maintenance and submission of monthly sales performance against targets.
• Ensure one-to-one relationships with potential and existing customers.
• Take leads generated from the marketing and qualifying the level of potential.
• Maintain records on sales calls, opportunities, closed sales, and customers.
• Ensure compilation and review of company-wide sales reports on regular basis.
• Coordinate preparations and delivery of sales proposals.
• Ascertain the provision of after sales technical support.
• Liaise with internal departments such as Production, Finance, and Supply chain as regards Sales Order Processing.
• Maintain customer satisfaction and product/service profitability through customer communication, customer improvement activities, customer service; and
• Coordinate internal and external product and service-related activities such as sales contracts, customer requirements, product development, production, fulfilment and delivery, accounting, and customer service.

Marketing

• Ensure awareness creation of company products and services in the marketplace.
• Coordinate preparation of appropriate messages and maximizing message effectiveness through media selection and application.
• Coordinate promotional campaigns, trade shows and conferences.
• Conduct necessary market and customer research.
• Coordinate the publicity and promotion of ACFC products.
• Ensure creation and selection of content used in advertising, promoting, and online materials.
• Domesticate and implement market research findings and use of lead and customer databases;
• Coordinate activities between departments involved in designing, testing, producing, marketing, selling, delivering, and supporting a product or service over its life span;
• Maintain customer satisfaction and product/service profitability through customer communication, customer improvement activities, customer service; and
• Coordinate internal and external product and service-related activities such as sales contracts, customer requirements, product development, production, fulfilment and delivery, accounting, and customer service.

Nairobi liaison office

• Oversee all sales and marketing activities in the Nairobi Office;
• Liaise with relevant stakeholder officials on matters relating to sales of ACFC products;
• Provide assistance to ACFC’s customers through relevant stakeholders;
• Oversee all staff and their activities in the Nairobi Office;
• Marketing plan and advertise, promote, conduct research and ensure that ACFC products meet market standards;
• Prepare monthly and ad-hoc reporting on the Sales and Marketing function and take responsibility for the Sales and Marketing function and budgetary control for the Nairobi office;
• Maintain direct contact with the company stakeholders, leaders, and the public at large for understanding and goodwill, confidence building and public opinion influencing at Nairobi office;
• Co-ordinate corporate events at Nairobi office;
• Coordinate all external visits to Nairobi office;
• Provide relevant and accurate Sales & Marketing information on ACFC products and services to external parties and for strategy formulation; and
• Manage and coordinate sales, marketing, advertising, public relations and promotional activities within Nairobi.

Person Specification

For appointment to this grade, an officer must have:

• Minimum eight (8) years’ work experience in a marketing field three of which should be in supervisory level in public or private sector;
• Masters degree in any of the following disciplines: - Chemistry, Food Science and Technology, Chemical Engineering, Commerce (Marketing option), Marketing or equivalent qualification from a recognized institution;
• Bachelors degree in any of the following disciplines: - Chemistry, Food Science and Technology, Chemical Engineering, Commerce (Marketing option), Marketing or equivalent qualification from a recognized institution;
• Bachelors degree in any of the social sciences plus a Postgraduate Diploma in Markeing;
• Management Course lasting not less than four (4) weeks from a recognized institution;
• Registration and membership to a relevant professional body;
• Proficiency in computer applications;
• Valid driving licence; and
• Fulfilled the requirements of Chapter Six (6) of the Constitution.