Bicycle Mechanic at Amentum

The Bicycle Mechanic will provide professional bicycle repair, assembly, maintenance, and support services for Morale, Welfare, and Recreation (MWR) programs, ensuring high-quality and safe operations for government and customer-owned bicycles.

Job Responsibilities:

• Assemble and repair bicycles, installing replacement parts and accessories to meet manufacturer specifications and customer needs.
• Perform routine maintenance, inspections, and adjustments of MWR-owned bicycles available for rent to ensure safety, performance, and longevity.
• Maintain a detailed and accurate bicycle repair log, ensuring it is up-to-date and available for government review twice per month.
• Provide bicycle repair and assembly services for customer-owned bikes, and ensure fees are established and approved by the Government prior to service.
• Assemble bicycles for MWR programs in accordance with manufacturer guidelines.
• Perform customer bicycle repair and assembly work in compliance with all applicable manufacturer requirements.
• Provide on-site maintenance and repair support during all bike races sponsored by MWR on the island of Diego Garcia, ensuring bicycles are safe for use by participants.
• Operate and maintain a safe and clean bike repair shop, ensuring tools and equipment are in proper working condition and available for efficient repair and assembly processes.
• Work closely with customers, addressing service requests, inquiries, and concerns regarding bicycle assembly, repair, or rental.
• Identify and order replacement parts and supplies for bicycle repair and assembly operations as needed.
• Ensure all work complies with safety standards and maintain positive relations with customers to enhance user experience.

Minimum Requirements:

• 1-3 years of experience as a bicycle mechanic or performing bicycle assembly, repair, or maintenance services.
• High school diploma or equivalent.
• Knowledge of bicycle mechanics, including assembly, adjustments, and repairs, in compliance with manufacturer guidelines and safety standards.
• Experience maintaining detailed service records or logs and proficiency in ensuring quality assurance.
• Basic mechanical and problem-solving skills to diagnose and address issues on a variety of bicycle types and brands.
• Excellent customer service and communication skills for interacting with a diverse group of residents and customers.
• Ability to work efficiently and prioritize tasks effectively in a fast-paced environment.
• Must be able to lift and maneuver bicycles and related equipment as required.
• Flexibility to provide on-site repair and maintenance support during biking events.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport should be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization. 

Preferred Qualifications:

• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred.
• Valid country driver’s license and passport.
• Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
• Certification from a recognized bicycle mechanic training institute or program is highly desirable (e.g., Barnett Bicycle Institute or United Bicycle Institute).
• Experience in managing and maintaining operations of a commercial or rental bike shop.
• Knowledge of and experience repairing a wide variety of bicycle models, including road bikes, mountain bikes, and recreational bikes.
• Flexible and adaptable; ability to work in outdoor and event settings.
• Experience supporting outdoor recreation programs or events, including bike races and group rides.

OTHER RESPONSIBILITIES

• Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
• Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
• Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.