Billing Clerk at Garden Specialist Hospital

REF: BC/GSH/01/2021

REPORTING To: Hospital Administrator

Job Purpose:

To accurately generate billing statements for clients.

Key Duties and Responsibilities

• Review the cost sheet of discharged patients for accuracy and completion in order to prepare billing statements.
• Prepare billing statements for insurance companies, patients and other third parties.
• Process refunds for overpaid accounts.
• Prepare reports and respond to inquiries concerning billing activities.
• Establish payment arrangements with patients; monitor payments; following up with patients when payment lapses occur.
• Communicate with patients and/or health insurance companies on a regular basis to ensure all invoices are paid on time.
• Analyze invoices and data.
• Serve and protect the hospital’s image by adhering to professional standards, hospital policies and procedures.

Knowledge, Skills and Abilities

• An understanding of how to read medical invoices and coding language.
• Knowledge of medical terminology.
• Knowledge of medical billing software.
• Knowledge of medical documentation evaluation.
• Attention to Detail.
• Exceptional customer service and organizational skills.
• Strong problem solving and sound judgment skills.
• Excellent time management skills.
• Excellent communication and IT skills will be added advantage.•Ability to multi-task, work under pressure and unsupervised.
• Ability to adapt quickly to change.